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Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Details
- Online appointmentsNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.3
13 reviews
5 stars
7
4 stars0
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1 star
5
- MNMike NoceiFeb 15, 20235.0The gentleman That helped me at Geek Squad made every effort to find a solution to my problem, he was very polite and patient 👍, after about 20min he found the solution to the problem I was having, a very stress free experience.
- QNQuang Huy NgôApr 17, 20223.0Service is quite nice, but technical work was so so. I got some pieces stuck in my heat fan of my laptop, I asked to take it out. They suggested sending it to the city to fix the fan or sth, but I refused and in the end there are still some pieces in my laptop.
- NNNorma NewmanOct 29, 20215.0A prompt visit to get our new tv up and running. Two very pleasant and efficient young men arrived and quickly solved the problem we had in hooking up to wifi They explained everything and were extremely professional
- NTNick TorchiaApr 7, 20211.0There is no rating poor enough to accurately describe my experience with Geek Squad and the repair company (R.F. Appliances) sent to my house. My wall oven quit working on December 22, 2020. After multiple attempts of changing the same circuit board over and over again over the course of almost three months with no positive repair I was forced to take apart my oven myself and correct the issue. The technician that came to my house three times lacked knowledge and would only test parts on the oven when I requested so. As an electrician myself if I wanted to spend my time fixing appliances I would not have purchased warranty. It is not my job to baby sit a technician coming to fix something for me. I repaired my oven MYSELF on march 13th. Over the course of 12 weeks without an oven i spent roughly 3x the cost of my warranty on take out food. Trying to deal with Geek Squad on the phone has been a nightmare. I have made roughly 20 calls over the past few months trying to get updates and escalate my issue. Geek Squad has told me they cannot even extend my warranty by the 3 months I was without an oven. Nor will they even meet me in the middle on the extra food costs I have incurred since December. I cannot express in words the frustration Geek Squad and R.F. Appliances has caused me.
- CHChris HagmanAug 21, 20201.0Terrible. Couldn't help unless I paid for a subscription
Frequently Asked Questions About Geek Squad
What services does Geek Squad offer for tech-related needs?
Geek Squad provides support services including computer and tablet repair, data recovery, virus removal, spyware protection, TV installation and calibration, and smart home setup, both in-store and at home.
Where is Geek Squad located?
Geek Squad is located at 810 St. James St., Unit A, Winnipeg, MB, R3G3J7, Canada.
What are Geek Squad's hours of operation?
Geek Squad is open Monday to Saturday from 11:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM, with special holiday hours as noted.
Can I pick up my order in-store or get delivery from Geek Squad?
Yes, Geek Squad offers both in-store pickup and delivery services.
Which payment options are accepted at Geek Squad?
Geek Squad accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa as payment options.
Is it possible to get onsite services from Geek Squad?
Yes, Geek Squad provides onsite services to assist with your tech needs directly at your location.
Does Geek Squad accept recycling of electronics?
No, Geek Squad does not offer electronics recycling services.
What nearby electronics stores can I visit along with Geek Squad?
Nearby electronics stores include Best Buy and Best Buy Canada (St. James), where you can shop for electronics and also access IT and computer repair services.
Are there entertainment options close to Geek Squad where I can visit before or after my appointment?
Yes, Scotiabank Theatre Winnipeg and Cineplex offer cinema and entertainment options nearby for a movie outing.
What nearby stores are available if I want to shop for clothing or crafts near Geek Squad?
You can visit Old Navy for clothing and Michaels Stores for arts and crafts, both conveniently located near Geek Squad.