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iTech - West Palm Beach

4.7
(349 reviews)

Business Details

100 Sansburys Way, West Palm Beach, FL
33411, United States
(561) 290-5553
https://www.itechpalmbeach.com/

About

Computer Support ServiceElectronics Store
At iTech, we provide premium Apple® products without the premium price. Our Certified Pre-Owned process is how we do it.

Location

iTech - West Palm Beach
100 Sansburys Way, West Palm Beach, FL
33411, United States

Hours

Reviews

4.7
349 reviews
5 stars
304
4 stars
18
3 stars
5
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with repairs and purchases.

Repair Quality

Many reviews highlighted the high quality of repairs, with devices being fixed efficiently and effectively, often exceeding customer expectations.

Product Selection

The store offers a good selection of both new and refurbished Apple products, with customers expressing satisfaction with their purchases.

Pricing Concerns

Some customers noted that while the service is excellent, prices can be on the higher side, particularly for parts and repairs.

Mixed Experiences

A few reviews mentioned negative experiences, particularly regarding miscommunication about product availability and repair quality.
  • BT
    Bautista Tapper
    3 days ago
    5.0
    Hayden is amazing. Clearly a guy who actually cares about not just the tech but the customer as well. If I was King I would command his salary be doubled . Thank you!
  • KR
    Keanu Reevess
    Feb 5, 2026
    5.0
    Excellent laptop shop with knowledgeable staff. They helped me choose the right laptop based on my needs. Very professional and friendly service.
  • RD
    Raul D
    Jan 29, 2026
    5.0
    After a few diagnostics done at the Wellington Apple Store they told me that apparently my MacBook Pro 2025 had several issues including battery, RAM and motherboard. Since it's an older version they told me it was better to buy one instead of sending it to Apple for repairs. I was very disappointed as its my working laptop, it still looks good and truly wanted to save it. I ended up giving up the fact had to purchase a new one, but then surprisingly they suggested to take my MacBook Pro 2017 to iTech and check how much they would give me for it. So I went there and met Hayden, he asked me what was wrong with it and I told him the Apple Store background story. I emphasized wanted to save it moreover due to this situation was impacting my business, it was critical for me. He took it back and performed some diagnostics and told me it was possible to save it. Hayden is very knowledgeable and explains you in plain English so you can understand what's going on with your laptop and what they're going to do with it. I left my laptop only for 1 day, he worked his magic to fix it and my laptop was saved, and without sending it to Apple or been forced to buy a new one. Thanks so much Hayden for helping me, it was a great experience working with you. I definitely recommend Hayden and iTech West Palm Beach for their great service, Apple knowledge, affordable prices and delivery times!
  • DM
    David Mantor
    Jan 16, 2026
    5.0
    Excellent service
  • NE
    Nancy Evans
    Dec 9, 2025
    5.0
    A big thank you to the tech who fixed my FaceTime camera for me. It wasn’t complicated but now it works and the camera is clear. Super helpful!

Brand Certified Facts from iTech - West Palm Beach

iTech - West Palm Beach partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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