Experimax of Huntington Beach

Reviews

• NW

  Neil Wells

  Nov 10, 2025
  5.0
  Experimax has resolved all the issues on my iphone, they are very professional and knowledgeable! I highly recommend them gor all your computer needs.
• AC

  Alexis Cornilles

  Nov 8, 2025
  5.0
  The owner went above & beyond to help my daughter & I when we needed a fix asap. He was very friendly & knowledgeable. I highly recommend him.
• AX

  Angie X

  Nov 7, 2025
  2.0
  Maybe call before coming. Came at 4pm and they were closed.
• JF

  john ferraro

  Oct 21, 2025
  4.0
  Good communication and good service Quick turnaround time too
• JN

  Joseph Nguyen

  Oct 4, 2025
  1.0
  I’VE HAD A HORRIBLE EXPERIENCE THAT LEFT ME SADDEN, HORRIFIED, AND TAKEN ADVANTAGE OF. Went in to fix a broken iMac screen, was told it was simple and would be about a week cause they had to order the screen and install. A week later they told me they’ve ordered the wrong part and had to pay more on top of what I already paid cause the screen costed more, I should have taken this as a sign. After the repair I received my computer but now it had an overheating problem. I was told that it was the fan and it would cost only a $100 to fix, so that($200 extra on top of the initial quote)When this happened I thought hey why don’t I have them install a large capacity 4tb solid state drive aswell. This was another $100 dollar service. When I got the computer back the drive came up as a digital partition with the name changed to 4tb. So what was in my computer was nothing more then the original hard drive and a partition named 4tb and placed on the desktop to look like there was another drive. So it was just the original 2tb ssd. I brought this up to Kevin and he said to leave it with him and theyll fix it. The 4tb ssd was returned and was told to buy a smaller drive so it can work, tried to up sale me or bring another and theyll install it because I’ve already paid for the service. I was fed up and ask for the $100 back as a refund for services not rendered only to be told that I need to bring the computer back in so they can retrieve a SATA cable left inside after it’s removed I can get a refund. Questioned the the fake drive partitioned on my desktop only to be deflected with a BS answer that it didnt work, I didnt go back Bob later offered a refund for the whole repair after I brought this to his attention only if I give them back the screen but I couldn’t do this because during this I went ahead and installed the 4tb ssd myself. During the process I cracked the new screen because of a dumb mistake. It was over glued. So I told him I couldn’t return the screen because it was cracked and I just wanted a refund on the last service. During my installion of the second drive I also found a dusty old fan that was supposedly replaced with a new fan meaning Kevin lied that it was replaced to fix the overheating and there was no sata cable inside that they supposedly need to retrieve. Kevin acted knowledgeable and capable of doing this job but they have a third party who does the work, said the drive couldn’t be installed when it was returned. Guess what? I installed it myself and it works great. Initially I went to them to save time. I could have done it myself but I wanted to support a local business and Kevin was a cool guy to talk to. In the end it did not save any time and the incompetence I’ve experienced after this whole ordeal has left me with a sour taste in my month. For months I was trying to resolve this with the owner Bob. He ghosted me because he only deals with emails and was too busy with his life at the time of the incidents. Sold the business to a Lynn a couple of months later and I had to tell her this whole story. She couldn’t do anything and just apologized. Then I just brushed it off until I saw that this business had this google maps and Kevin’s and bobs name is mentioned so I thought I leave my honest review. They really are not professional when things go wrong. You can try to say you’re sorry Bob for my experience but it’s all just talk at this point. Cause recently before this review I have tried to email asking to resolve this with no luck. Went in May 2023 and paid around $750 by late July. Yes this repair took months. I only wanted the last $100 dollars refunded for a service not performed that’s when I realized I was lied to and taken advantage of. A digital partition as physical drive isn’t going to fool a tech savvy person that know how to explore a computer. I can only imagine the older folks with no tech knowledge that theyve gotten cash from. It’s so sad. Thanks for reading this, it feels a little nice to let this bottled anger off my chest. Also to anyone going to them, please be aware.

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