Geek Squad

2.3
22 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
3200 North Island Hwy, Nanaimo, BC
V9T1W1, Canada

Hours

Reviews

2.3
22 reviews
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14
  • AA
    Abhishek A
    Feb 4, 2025
    1.0
    I took my $2200 laptop to Geek Squad for repairs, expecting professional service. However, when I got it back, I discovered that my original 1TB SSD had been swapped out for a 128GB HDD without my consent. This is completely unacceptable. Geek Squad contracts third-party technicians for their repairs, and whoever worked on my laptop either made a critical mistake or deliberately swapped my drive. This kind of practice damages their reputation and betrays customer trust. If you’re considering purchasing Geek Squad protection, think twice. Based on my experience, I would never trust them with any electronic product again. Best Buy needs to take responsibility for the actions of their service partners and ensure that customers aren’t being scammed. --- This keeps your review persuasive and credible, making it more likely to be taken seriously. Would you like any adjustments?
  • PH
    patty hager
    Jul 22, 2022
    1.0
    My mother who is 91 purchased a ipad and paid for geek squad to set up. She lives in a retirement place that requires proff of vaccines for COVID to enter the tech did not have a proff.upon inquiring and hoping to send someone out that did she was told that they will not enter the building as they did not want to get vaccines .she did not receive a refund .
  • RK
    robert kirk
    Jun 4, 2020
    4.0
    I just got info from them. I don't use them. Cost to much
  • DF
    doglover3000 fetch
    Mar 26, 2020
    1.0
    Do not buy geek squad %100 scam in my opinion

Frequently Asked Questions About Geek Squad

What services does Geek Squad in Nanaimo offer?

Geek Squad provides tech support services including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home setup.

Where is Geek Squad located in Nanaimo?

Geek Squad is located at 3200 North Island Hwy, Unit 87, Nanaimo, BC, V9T1W1, Canada.