Mixed reviews on customer service; some found staff helpful and friendly, while others reported rude interactions and poor support.
Product Quality
Customers appreciated the discounted prices on scratch and dent appliances, but some received opened or faulty items.
Store Hours
Frequent complaints about incorrect store hours listed online, leading to customer frustration.
Delivery Issues
Many customers experienced delays and poor communication regarding online orders and deliveries.
Selection and Pricing
Generally positive feedback on the selection of discounted appliances, but some noted that the quality can vary.
CG
Craig Gagnon
Nov 15, 2025
1.0
What are the store hours? Conflicting information
AB
Alejandro Tapia Bocangra
Oct 21, 2025
1.0
Arrived here and it was closed. Apparently, they close on Tuesdays and Wednesdays, which is really frustrating and quite unusual. Please reconsider those closing days.
YK
Y KM
Oct 20, 2025
1.0
Best Buy keeps repeating the same thing over and over — “please wait 5–7 business days.”
I placed an online order, and it’s been almost a month, yet there’s been absolutely no progress with the shipping. I’ve contacted them several times, and each time they just say they’ll “prioritize” my case and ask me to wait again. They even told me I would definitely receive a response by today, but now they’re saying if I don’t hear back, I just have to wait even longer.
If they actually used some common sense, there are clearly other ways to handle cases like this. I can’t understand why they’re being so thoughtless and unhelpful.
This is honestly the most ridiculous and incompetent service I’ve ever experienced — absolutely the worst.
MG
Modern Day Doors & Gates
Oct 10, 2025
5.0
Quality products at a discount, open box outlet has been my go to place for all my personal and company appliances and various other products.
Frequently Asked Questions About Best Buy Distribution Centre
What are the regular business hours for Best Buy Distribution Centre?
Best Buy Distribution Centre is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 1:00 PM. It is closed on Saturdays and Sundays.
Where is the Best Buy Distribution Centre located?
The centre is located at 19890 92A Ave, Langley, BC, V1M 3A9, Canada.
Is the Best Buy Distribution Centre currently open?
The centre is not closed and operates according to its listed hours.
Can customers find deals or promotions online for Best Buy Langley?
Yes, customers can find great deals in the online flyer available at https://www.bestbuy.ca/en-ca/flyer.
What types of products and services does Best Buy Distribution Centre offer?
The distribution centre offers electronics, computer repair services, home theater systems, appliances, baby and toy products, video games, photography equipment and supplies, and IT services.
What is the contact phone number for Best Buy Distribution Centre?
The main phone number is +1 866-237-8289.
Are there nearby places where customers can grab a coffee or quick bite near Best Buy Distribution Centre?
Yes, there are two Tim Hortons coffee shops nearby where customers can enjoy coffee or a quick meal before or after their visit.
What automotive-related services or stores are located near Best Buy Distribution Centre that customers might find useful?
Nearby automotive services include Purolator Quick Pick-Up for shipping, NAPA Auto Parts for auto supplies, Mr. Lube for vehicle maintenance, and Yokohama Tire Canada for tire services.
Is there a shopping centre nearby where customers can shop after visiting Best Buy Distribution Centre?
Yes, Willowbrook Shopping Centre is nearby, offering a variety of department and clothing stores for extended shopping experiences.
What recreational or entertainment options are close to Best Buy Distribution Centre?
Colossus Langley Cinemas, a local movie theatre, and Walnut Grove Spray Park, a water park, are nearby for entertainment and leisure before or after visiting the distribution centre.