Geek Squad

2.4
11 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation ServiceGeek Squad
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
1320 West Trans Canada Hwy., Kamloops, BC
V1S1J2, Canada

Hours

Reviews

2.4
11 reviews
5 stars
3
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • MW
    mark woloski
    Jan 26, 2023
    1.0
    Just like everybody else. They don't tell you the details. They say with this plan you can get a replacement phone and get it fixed for free. What they don't tell you is a $200 fee and or you have to send your phone away for a number of weeks and or pay a deposit of $750. They'll mail you refurb one. I think this is just a scam for people to make money. I believe they are banking on you. Not using it at all. Do not take any geek squad protection.
  • JJ
    Jordan
    Mar 5, 2021
    1.0
    I bought 2 phones and paid 35$ a month for 2 whole years! The time came when my phone screen broke and I wanted to submit a claim. They told me it would be another 200$ to get it fixed and would take weeks. I was not made aware of this when I purchased the phones. Do NOT fall for this SCAM. Biggest waste of money I have ever had. They would rather loose customers (like they just did with me), then help someone who was loyal to them and always made payments on time.
  • KC
    Kayla Dawn Christensen
    Feb 28, 2021
    5.0
    Franco was amazing! Thank you very much for fixing my laptop for me in a fast and inexpensive way. Outstanding job.
  • RN
    Rick Nykorak
    Jul 29, 2020
    1.0
    One star because none is available. 1 year ago bought $ 4,500.00 of new appliances. Bosch dishwasher has started to have a bad odour. Called Geek Squad, told problem, no response for 2 weeks. Finally, received local call, they will replace, but I have to pay $199 for reinstall and...wait for it. .. my insurance no longer valid, must pay for another policy if I wish. My response...just want to have someone come out and look at it...their response....no one in Kamloops that they sub contract to do can do Bosch repairs. Honest! They encourage you to buy a policy they can't fufil. Had go round with Corporate Geeks, and store, same response. Store manager was unhelpful, and had no concept of customer relations. Probably felt I was unreasonable in actually expecting someone might be able to look at problem without replacing and adding extra costs. My take.....Stay away from Best Buy, do NOT buy Geek Squad protection. Save yourself some grief.

Frequently Asked Questions About Geek Squad

What services does Geek Squad in Kamloops provide?

Geek Squad offers tech support services including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home installation and setup.

Does Geek Squad offer both in-store pickup and delivery services?

Yes, Geek Squad provides both in-store pickup and delivery for their services.