Geek Squad

Reviews

• MH

  Michael Hine

  Mar 31, 2025
  5.0
  I used the geek squad and they were pretty good with me
• MZ

  Malakai zwiers

  Apr 29, 2024
  1.0
  Call center doesn’t work and it seems almost impossible to cancel accounts.
• SN

  Scott Noel

  Mar 5, 2023
  1.0
  Bought a surface pro. Had nothing but issues with the battery. Brought it back to these guys 4 times within the first 3 months of having it. They would keep saying they fixed it but never did. They wouldn't even replace it. Useless Service.
• RF

  Ready To Hit Hot Fiyah

  Nov 21, 2022
  1.0
  Cant get through on there phone to talk with anyone?
• JM

  Jill Morrison

  Jan 3, 2020
  1.0
  Do not purchase Geek Squad services. Best Buy is excellent, but Geek Squad is terrible. I purchased an anti-virus and when I went to cancel it they told me I signed a contract. When I asked for a copy of it (as I did no such thing), they refused to provide me one. I went into Best Buy and they cancelled the anti-virus for me and provided me a confirmation number to confirm this, and assured me I wouldn’t be charged. When I saw a charge on my credit card, I called Geek Squad and they told me they couldn’t give me my money back (which they took off my credit card AFTER they told me the charge was waived). They are absolutely terrible. Do not trust them with anything.