Geek Squad

2.3
10 reviews

About

Computer Repair ServiceComputer IT SupportComputer ServicesComputer Networking ServiceComputer Support ServiceData Recovery ServiceElectronics Repair ShopAppliance InstallationSecurity System SupplierHome Automation Service
Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you. Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.

Details

  • Online appointmentsNot available
  • Onsite servicesAvailable

Location

Geek Squad
9817 116th St., Grande Prairie, AB
T8W0C7, Canada

Hours

Reviews

2.3
10 reviews
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6
  • BT
    Brett Trudel
    Aug 16, 2025
    1.0
    what a royal pain in the heiny. Can't get through to a human being, get asked totally unrelated questions by the "AI", so very frustrating. it would me less than a minute to describe my issue...but no.....no one there actually answers the phone!. Worst customer service. I will take my needs elsewhere.
  • AM
    Arlene Miller
    Jan 27, 2025
    1.0
    We bought a very expensive LG TV that was hooked up to our Sonos sound bar and our cable box. We got a new cable box and remote and now no audio on the sound bar. We have spent countless hours on the phone and Best Buys service is terrible. Bounced from person to person cut off. Horrible never again.
  • AZ
    Avelino Zapanta
    May 5, 2024
    5.0
    Went to bring my microsoft surface which I've been trying to sort for the last 2 days. The guy fixed the problem with his magic. Bikram, thanks a lot!
  • KI
    Kyle Irving
    Jul 22, 2023
    1.0
    Went to best buy in GP where I bought my phone had the extended warranty through geek squad. I took it in to get it looked at, worker said they don't have tools to take the phone apart 😳 Canceling my subscription now.... pointless, somethings just can't be fixed.
  • NR
    Nicole Renella
    Jan 24, 2022
    1.0
    Worst experience could have imagined.

Frequently Asked Questions About Geek Squad

What services does Geek Squad in Grande Prairie offer?

Geek Squad provides tech support services including computer and tablet repair, data recovery, virus removal, TV installation, calibration, and smart home installation and setup.

Where is Geek Squad located in Grande Prairie?

Geek Squad is located at 9817 116th St., Grande Prairie, AB, postal code T8W0C7, Canada.