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Geek Squad is a Best Buy brand offering peace of mind for all your tech related needs. With 1,300+ Geek Squad Agents across all provinces, we offer support services in every Best Buy store, at home, and 24/7 online so you can get the help you need anytime, anywhere. Whether it’s one-time repairs, valuable device protection, or multi-device setup for your home or business, our Agents are here for you.
Learn more about our key repair services including computer and tablet repair, data recovery, virus removal and spyware protection, TV installation and calibration, and smart home installation and setup by visiting Best Buy website or a nearby store.
Details
- Online appointmentsNot available
- Onsite servicesAvailable
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- JRJ R2 days ago2.0Just want to get a price on there service, for finding what's wrong with a laptop, and I can't even get past there bot to ask someone. To hell with it then.
- DSDon SanduchieJun 18, 20251.0Garbage their warranty doesn't cover most things that need to be repaired when buying appliances.
- JMJason MacDonaldFeb 6, 20221.0Called to cancel my $20 per month membership with Geek Squad as I was not using the service and the agent refused to cancel the membership
- AEAndrew EvansNov 15, 20211.0I paid my protection plan for almost 2 years and when my phone needs repair, it’s so hassle to claim. If I have replacement still I need to pay a couple hundred plus tax. The associate who answered my call is not friendly, cannot explain the policy clearly and so poor in customer service. So disappointed !
- MPMatthew PitcherDec 20, 20202.0I brought in a 2012 Mac Book Pro that was stuck attempting to install a newer OS, which was not compatible with my Mac Book. It was not allowing me to exit the install wizard. Before contacting the apple store, I visited this location for support from Geek Squad. The Clerk was not polite, and had their back turned away from me 80% of the time to talk with their coworker. Once they booted up my computer to review the computer's issue, without running *any* diagnostics whatsoever, they told me it would cost $190.00 to repair. They explained my computer was too old to use the OS I had attempted to install. I asked him if he thought it was worth the repair, and he suggested I buy a new Mac (Which by the way cost at least $1,100 CAD). I contacted the apple store, and they brought me into the Genius Bar. They repaired my computer to the newest software available for my computer and now it works great.
Frequently Asked Questions About Geek Squad
What services does Geek Squad offer?
Geek Squad offers tech-related support services including computer and tablet repair, data recovery, virus removal, TV installation and calibration, and smart home installation and setup.
Where is Geek Squad located?
Geek Squad is located at 9931 19 Ave. NW, Edmonton, AB, T6N1M4, Canada.
What are the regular operating hours of Geek Squad?
Geek Squad is open Monday to Saturday from 11:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does Geek Squad offer in-store pickup and delivery services?
Yes, Geek Squad offers both in-store pickup and delivery services.
What payment options are accepted at Geek Squad?
Geek Squad accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa as payment methods.
Can I get onsite services from Geek Squad?
Yes, Geek Squad provides onsite services to assist with your tech needs.
Is there an online flyer where I can find deals for Geek Squad?
Yes, you can find great deals in Geek Squad's online flyer at https://www.bestbuy.ca/en-ca/flyer.
What nearby mobile phone and IT service stores are close to Geek Squad?
Freedom Mobile, a telecommunications company and mobile phone store, is located near Geek Squad, offering additional mobile and IT services.
Are there dining options near Geek Squad where I can eat before or after my visit?
Yes, there are several nearby dining options including Montana's BBQ, Moxie's Grill & Bar, LOCAL Public Eatery South Common, Joey South Common, Blanco Cantina, and Subway where you can enjoy meals.
What other retail stores can I visit near Geek Squad?
Nearby retail stores include Best Buy Canada (Edmonton South), MEC South Edmonton Common, The Brick, Saks OFF 5TH, Winners, Urban Barn, Bluenotes, Michaels, and Designer Depot for a variety of shopping needs.