United States Postal Service

2.5
124 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 152 N 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
152 N 5th St, Laramie, WY
82072, United States

Hours

Reviews

2.5
124 reviews
5 stars
32
4 stars
12
3 stars
6
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of disrespectful interactions.

Delivery Issues

Frequent complaints about lost, misdelivered, or delayed packages, with some customers experiencing multiple issues.

Phone Accessibility

Numerous reviews mentioned that the post office never answers the phone, making it difficult for customers to get assistance.

Mixed Experiences

While some customers praised the friendliness and helpfulness of certain staff members, these positive experiences were overshadowed by widespread dissatisfaction.

Operational Inefficiency

Customers expressed frustration over the inefficiency of the postal service, including inconsistent mail delivery and poor handling of packages.
  • CA
    carolyn anderson
    Oct 31, 2025
    1.0
    They never answer the phone. Some idiot changed the numbers on the mail boxes, so mine is labelled "Vacant' so my packages get returned to sender.
  • LM
    Leticia Munoz
    Aug 16, 2025
    5.0
    Very kind staff 👌
  • JS
    Jessi Szymczak
    Jul 10, 2023
    1.0
    Not sure why they even have a phone number listed because they never answer it.
  • MS
    Max Sutherburg
    Aug 22, 2015
    1.0
    In all my 52 years, living all over the country, I have never dealt with a Post Office as bad as this one.
  • TY
    Tyler Yocom
    Jun 2, 2015
    1.0
    Worthless. I've had a package sitting here for TWO DAYS despite the fact that they come to my house everyday.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.