United States Postal Service

2.5
129 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 152 N 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
152 N 5th St, Laramie, WY
82072, United States

Hours

Reviews

2.5
129 reviews
5 stars
34
4 stars
12
3 stars
6
2 stars
6
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior from employees, particularly during stressful situations.

Delivery Issues

Numerous complaints highlighted consistent problems with misdelivered packages, lost mail, and unreliable delivery schedules.

Communication Problems

Customers frequently noted that the post office does not answer phone calls, leading to frustration when trying to resolve issues.

Mixed Experiences

Some customers reported positive experiences with quick service and helpful staff, while others faced significant challenges and dissatisfaction.
  • NL
    Nicholas Letner
    3 days ago
    1.0
    Guess i shouldn't expect this location to be any different from the others. Absolutely useless! They claim you request to hold packages because they are to lazy to deliver. Called 15 times in a row and they refuse to answer. Never seen such incompetence!
  • MM
    Misborn1228
    4 days ago
    5.0
    Friendly staff and great customer service!
  • CW
    Calvin Webb
    Dec 31, 2025
    1.0
    Worst delivery service possibly in America consistently deliver to the wrong address. Last package was worth over $1000 thankfully I have some good neighbors.
  • MC
    Misty Clark
    Dec 16, 2025
    1.0
    Had to go in multiple times to get just my husband and my mail to our PO box. I had missed out on multiple very important documents because of other people's mail that doesn't live at the address. Thought we got it fixed after fighting multiple times to get just 2 peoples mail. There's even our names on a paper taped to the mail box and yet we are still getting other people's mail. I have never been so frustrated with the postal service in any state.
  • CT
    Christine Taylor
    Dec 13, 2025
    5.0
    Visited a few weeks ago. The staff was friendly, helpful, and efficent.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.