United States Postal Service

2.2
39 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 220 W Pearl Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 W Pearl Ave, Jackson, WY
83001, United States

Hours

Reviews

2.2
39 reviews
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1 star
26
  • AN
    Adarsha Neupane
    Oct 28, 2025
    1.0
    One lady there was so rude and dismissive of my question for my address change. She listened to me halfheartedly and the last thing she told me was "why are you still here?", couldn't take it and just left without any answers.
  • JR
    Jeffrey Raney
    Sep 5, 2025
    1.0
    This Post Office is the epitome of the fraud, waste, and abuse Trump is talking about. They’re short staffed, so give them that, but the horrible attitude, lack of service, and flat out incompetence is like no other. If there was a “worse post office in the U.S. award” they would be the recipient 10 years and counting.
  • VM
    Viktor Marčeta
    Sep 3, 2025
    1.0
    Lady does the packages for 15 mins when everyone else waits, spent 45 minutes for sending a letter
  • OC
    Oak Cooper
    Aug 25, 2025
    1.0
    My journey of trying to find a long lost package in this black hole of the USPS continues. At the time of this review, this branch has 1.5 star rating. I'm giving one star because the two people behind the counter did not seem to give a flip about trying to help me find my packages. They just sent me to the other post office on a wild goose chase. When I returned to this post office at the direction of the other post office I was given the runaround again and told very snarkily to come back early in the morning so that the person could try to do tracking. When asked when they're just going to return it to sender, the person just threw up their hands and said oh that takes weeks around here. I've always defended the post office because I do know that they have been systematically and intentionally defunded and deteriorated over the years. Overall, I've had very good luck using US postal Service, but this little town of Jackson, Wyoming th PO is just a big joke. Everybody knows it. Everybody talks about it. If you want really good postal service go down to Alpine and get your mail from there.
  • HF
    Herbert Frost
    Aug 22, 2025
    1.0
    We had an unfortunate experience at this USPS location with an employee named Diana, who was dismissive, unprofessional and condescending. When we asked about shipping a specific item, she gave us a rude response despite there being a poster on the wall clearly outlining what was permitted for shipment. Thankfully, another employee provided accurate information and assistance. Just a note for future visitors: Wyoming is a one-party consent state for recording conversations, if you ever need to document interactions at this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.