Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4800 Converse Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
284 reviews
5 stars
58
4 stars
9
3 stars
7
2 stars
10
1 star
200
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and understaffing, with many noting that there were often only one or two employees working during busy hours.
Customer Service
Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were described as rude and unprofessional.
Delivery Problems
Numerous complaints were made regarding misdelivered packages, lost mail, and issues with package tracking, leading to frustration among customers.
Operational Efficiency
Many reviews highlighted inefficiencies in operations, including slow service and problems with the self-service kiosk, contributing to long lines and customer dissatisfaction.
Mixed Experiences
While some customers had positive interactions and received good service, the overall sentiment leaned towards dissatisfaction due to recurring issues.
- SSS2 days ago1.0This place never opens on time.
- CBChester BarkellNov 7, 20255.0It's was good 😊
- ATAmanda ThompsonOct 14, 20251.0Extremely slow!!!! There is hardly ever anyone even working here at the window. I’ve seen two max no matter what time I go. Then when you finally reach the window, they seem extremely irritated that you are there.
- DBDio BrandoOct 13, 20251.0They won't deliver mail to my house because the "address doesn't exist." Despite the previous tenant having no issues and Amazon getting me my stuff just fine. Got off of work early to go pick up my stuff and the front desk is closed by 3pm. Unexcusable. How is someone who works Monday through Friday expected to use their services at all?
- SBSarah BurkeOct 9, 20251.0Extremely rude for no reason. First 10 minutes in store there was not 1 employee. This was just before 8 am. The papers and stickers that are usually stocked were gone. Employee blamed customers for stealing them when they just opened up. This is a service we need and your cheyenne employee is disgraceful. But there's no one to tale her job so she gets away with this behavior. Was treated poorly then paid 60 bucks to send a box.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 4800 Converse Ave?
This USPS location provides services including mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at 4800 Converse Ave USPS?
Yes, most Post Offices offering passport services require you to schedule an appointment using their online scheduler. Limited walk-in hours are offered at select locations.
What are the operating hours for the USPS location at 4800 Converse Ave?
The Post Office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 7:00 AM to 1:00 PM, and is closed on Sundays.
How can I rent a PO Box at the local USPS?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online reservations are available at the USPS website.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this local Post Office for specific lobby hours.
What nearby places can I visit after a trip to the USPS on Converse Ave?
Nearby, you can visit the Cheyenne North Apartments, The Smoke Shop for gifts, or enjoy a meal at Wasabi, a Japanese restaurant.
Are there nearby transit options or business centers around the USPS location that can help with logistics or shipping needs?
Yes, nearby you will find another United States Postal Service branch and the USPS Cheyenne Carrier Academy Training Center, which can be helpful for logistics or shipping support.
What retail stores are close to the USPS location that shoppers might find useful?
Nearby retail stores include Harbor Freight Tools for hardware needs, CBD In Europe for health and wellness products, and Goodwill for thrift shopping.
How can I schedule an appointment for passport photography at the USPS?
You need to use the online scheduler to make an appointment for passport photo services, especially for first-time applications.