Brand Certified
United States Postal Service
2.0(299 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4800 Converse Ave, Cheyenne, WY
82009, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4800 Converse Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
299 reviews
5 stars
60
4 stars
9
3 stars
7
2 stars
11
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of assistance.
Delivery Issues
Frequent complaints about misdelivered packages, missing mail, and poor handling of deliveries.
Long Wait Times
Customers consistently experienced long lines and slow service at the post office.
Staffing Problems
Reviews indicated that the post office is often understaffed, contributing to delays and poor service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences were largely negative.
- SBShawn Butler6 days ago1.0The staff inside the post office are wonderful, but this is the hub by which Mail is distributed out to our address in a rural area off of horse Creek Road. Numerous complaints have been filed and nothing seems to improve with the contractors. It’s basically impossible to get a package delivered. Constant slips are placed in the box and rather than delivering to the house which is less than a quarter of a mile from the boxes we just get repeated slips then when we come in to retrieve the items 60 mile round-trip mind you were told that the packages are not at the facility. Numerous packages have been delivered to other people in the neighborhood and either stolen or attempts to sell items that don’t belong to them online. Who is in charge?
- CFCharmaine FagundesFeb 23, 20261.0Horrible service. No human assistance available. They leave, disable phones and lock up before the schedule 530 office hours on a Monday... real professional.
- AAAshleyFeb 8, 20261.0No respect for people's property, at all! This is how I received my mail.
- VFValerie FresquezFeb 5, 20261.0I am missing packages and mail! I shouldn't have to go to my neighbors looking for my mail!! It's been a continuous problem.
- EEEthanJan 22, 20261.0Absolutely abhorrent service. There is a complete mismanagement of resources by the management. To be clear, for what service I have received at the front desk has been as good as can be. HOWEVER, I had a package out for delivery that was sent back to the sender due to an "incomplete address". I was assured by the sender it was correct (and it was). I called the branch phones TWICE to no acceptance, until I got a pickup on an "emergency phone" where I was notified I could be dropped at any second. I was told I needed to pick up that package at the office THAT DAY, or else I could risk my package being sent back to the sender (and who knows what happens from there). I don't appreciate being held on an ultimatum, especially on such short notice. I show up to the office to see EGREGIOUS lines that took 45 minutes for me to get through. There were only 2 employees working the desks when I KNOW at least one supervisor was bouncing around. If you have lines wrapping around to the PO boxes, it's time for Supervisors to start assisting. I did finally get my package, and it was correctly labeled. Due to the poor mismanagement of packages and personnel, the delivery of an ultimatum with extreme short notice, and a lack of attentiveness for the branch phones, I would STRONGLY discourage any use of this post office beyond what is absolutely necessary.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 4800 Converse Ave?
This USPS location provides services including mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services at 4800 Converse Ave USPS?
Yes, most Post Offices offering passport services require you to schedule an appointment using their online scheduler. Limited walk-in hours are offered at select locations.
What are the operating hours for the USPS location at 4800 Converse Ave?
The Post Office is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 7:00 AM to 1:00 PM, and is closed on Sundays.
How can I rent a PO Box at the local USPS?
You can apply for a PO Box online or in person by bringing two valid forms of ID and a completed application. Online reservations are available at the USPS website.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this local Post Office for specific lobby hours.
What nearby places can I visit after a trip to the USPS on Converse Ave?
Nearby, you can visit the Cheyenne North Apartments, The Smoke Shop for gifts, or enjoy a meal at Wasabi, a Japanese restaurant.
Are there nearby transit options or business centers around the USPS location that can help with logistics or shipping needs?
Yes, nearby you will find another United States Postal Service branch and the USPS Cheyenne Carrier Academy Training Center, which can be helpful for logistics or shipping support.
What retail stores are close to the USPS location that shoppers might find useful?
Nearby retail stores include Harbor Freight Tools for hardware needs, CBD In Europe for health and wellness products, and Goodwill for thrift shopping.
How can I schedule an appointment for passport photography at the USPS?
You need to use the online scheduler to make an appointment for passport photo services, especially for first-time applications.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website