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United States Postal Service

2.6
(41 reviews)

Business Details

400 D St, South Charleston, WV
25303, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 D St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 D St, South Charleston, WV
25303, United States

Hours

Reviews

2.6
41 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars
0
1 star
23
  • EE
    Ethan Evers
    Feb 18, 2026
    1.0
    I live above a business literally just blocks away from this post office and anytime I am supposed to get a package, I get a notification that the business was closed and they could not deliver my package. The mailboxes are literally on the back side of the building under the apartments? The incompetence is absolutely baffling. Tried to call and couldn't speak to a real person. Guess I'll have to go to UPS and pay for a box to get anything delivered.
  • BP
    Brent Pauley
    Jan 24, 2026
    5.0
    My carrier on 3rd Ave is the best guy ever. Always pleasant and nice. He loves my dog and takes time to talk. The other day I went to meet him and dog tripped me. I gashed my arm bad and he went to neighbor to offer to call an ambulance I'm on blood thinners and could have been bad. Thank God for him. 90% of the time he does 3rd Ave. Please thank.him for me. I do every time I see him!
  • TK
    Thomas King
    Sep 21, 2025
    5.0
    While visiting WVA I stopped by and mailed a post card at this post office and it was an easy in and out experience.
  • CS
    Carmen Smith
    Nov 12, 2020
    1.0
    They lie and said things are delivered when there not.
  • CB
    Charles Brown
    Mar 6, 2018
    1.0
    I’ve used this post office for over thirty years and can say that with few exceptions their current counter employees are absolutely the rudest, laziest non-helpful staff in memory. Leading the pack is HEATHER. Completely incompetent and rude, throwing out excuse after excuse why she won’t perform a service that has been done there for 30 years, checking to see if a package has arrived. She tossed out 3 excuses before I walked out and of an empty lobby with no one waiting. With employees like her it’s no wonder USPS is on its way out. There are a few of the clerks that are friendly and efficient but HEATHER skews the curve to a lower overall average. In the future I’ll pay a little more and use Ups or Fedex. In fairness my USPS mailmen/women are friendly and efficient in performing their duties and I have no complaints with them. However the South Charleston branch would be better off without the “services” of HEATHER.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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