Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 D St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
41 reviews
5 stars
12
4 stars
4
3 stars
2
2 stars0
1 star
23
EE
Ethan Evers
Feb 18, 2026
1.0
I live above a business literally just blocks away from this post office and anytime I am supposed to get a package, I get a notification that the business was closed and they could not deliver my package. The mailboxes are literally on the back side of the building under the apartments? The incompetence is absolutely baffling. Tried to call and couldn't speak to a real person. Guess I'll have to go to UPS and pay for a box to get anything delivered.
BP
Brent Pauley
Jan 24, 2026
5.0
My carrier on 3rd Ave is the best guy ever. Always pleasant and nice. He loves my dog and takes time to talk.
The other day I went to meet him and dog tripped me.
I gashed my arm bad and he went to neighbor to offer to call an ambulance
I'm on blood thinners and could have been bad.
Thank God for him.
90% of the time he does 3rd Ave.
Please thank.him for me.
I do every time I see him!
TK
Thomas King
Sep 21, 2025
5.0
While visiting WVA I stopped by and mailed a post card at this post office and it was an easy in and out experience.
CS
Carmen Smith
Nov 12, 2020
1.0
They lie and said things are delivered when there not.
CB
Charles Brown
Mar 6, 2018
1.0
I’ve used this post office for over thirty years and can say that with few exceptions their current counter employees are absolutely the rudest, laziest non-helpful staff in memory. Leading the pack is HEATHER. Completely incompetent and rude, throwing out excuse after excuse why she won’t perform a service that has been done there for 30 years, checking to see if a package has arrived. She tossed out 3 excuses before I walked out and of an empty lobby with no one waiting. With employees like her it’s no wonder USPS is on its way out. There are a few of the clerks that are friendly and efficient but HEATHER skews the curve to a lower overall average. In the future I’ll pay a little more and use Ups or Fedex. In fairness my USPS mailmen/women are friendly and efficient in performing their duties and I have no complaints with them. However the South Charleston branch would be better off without the “services” of HEATHER.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 400 D St, South Charleston?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 400 D St?
Monday to Friday from 8:00 AM to 4:30 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person with valid ID.
Are the PO Boxes accessible after the Post Office is closed?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for details.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo is $15.
What nearby places can help me find or visit the USPS at 400 D St, South Charleston?
Nearby you can find the South Charleston Post Office and Post Office-South Charleston which are additional postal services locations. You may also visit Cloutline Marketing if looking for advertising services nearby.
Are there any nearby medical or health services close to the USPS at 400 D St?
Yes, nearby health services include Jordan Chiropractic Center, South Charleston Eye Care, and Dr Arnold & Craft DPM for chiropractic and medical care.
What local businesses are close by for beauty and spa services near the USPS at 400 D St?
Nearby beauty and spa options include Hair-itage House, SkinAlchemy, Aesthetically Pleasing, and Braid Co. for salon and skincare services.
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