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Visit your local Post Office™ at 301 S King St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
It looks like the google reviews here have been used to let off steam and not really leave a review. Coming from someone who has lived in the middle of nowhere and also lived in big cities I will tell you this post office is great! Usually the line isn’t bad, the postmasters I’ve seen there overtime are pretty calm and collected. And don’t expect a postmaster to kiss your feet. I’m not sure why people feel entitled of anything. But a postmaster is meant to deal with the problems of a broken system. They are not meant to suck up to you. As long as they’re straight forward to you and honest. That is what their job is for. If you think this post office is rough then you obviously haven’t been to many post offices.
MV
Mary Macquarrie Vann
Oct 22, 2025
5.0
Thank you to the very helpful person at the counter . You made my day so much easier.
BA
B R - Antolec
Jan 25, 2020
5.0
5-star operation! I’ve lived in multiple countries and states across the U.S.; worked with dozens of post offices. I’ve never seen a post office where everyone pulls together to serve customers as well as Shepherdstown, WV. Jason’s team always has a smile and is willing to find answers. When another post office refused the request for a burial flag for my World War II honorably discharged grandfather, Jason helped resolve the issue; told me where I needed to go and who to ask for. When my bride ordered Christmas gifts a day late and they were stacked up in the mailroom with no chance of delivery until 26 December, Jason called to let us know his team could not possibly deliver the packages on the 24th, but he would be in the office so we could pick them up in time for a better Christmas! Never, in my life has a Post Master done this. I love Shepherdstown and the Post Office is one of many bright spots to make your day!
TW
Traci Wilusz
Jul 14, 2018
1.0
The people at the actual post office are very nice and friendly. Jason is very helpful as well. The mail carrier, however, and I’m not sure if there are multiple, is terrible. I lost count of how many issues we’ve had with mail being misdelivered or not delivered at all. Some packages have been scanned as being delivered at 4AM when mail doesn’t even come until around 12 or 1. It’s ridiculous. I almost hate stuff even coming here because there’s about an 80% chance there will be an issue. He’s also someone I would never trust. I forgot to have a package out for pickup and he LIED and checked it as having picked it up. Heaven forbid someone actually steals a package because thanks to him, no one will actually know what happened, since it was “delivered” at 4AM and all. Too bad he can’t be fired because that’s what he deserves. There should not be a mail carrier this bad.
JD
Jessa Davenport
Oct 18, 2016
2.0
I've never had so many issues with a post office as I do with this one. We lost a key to our cluster boxes and after three months of many returned trips to the post office they still hadn't put in any requests for changing the lock and getting us a key. Thankfully our maintenance man found an extra for us. The post office never resolved the issue and never had a plan in place to.
But, usually they are friendly so they got an extra star for that.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 301 S King St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the posted operating hours for this Post Office location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I rent a PO Box online and pick it up at this Post Office?
Yes, you can search and reserve PO Boxes online and complete your setup in person at 301 S King St with valid ID.
Is there after-hours access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but exact hours may vary; contact the local office for details.
Which nearby places can help me find the United States Postal Service at 301 S King St?
Nearby landmarks include Jefferson Security Bank and Morgan Academy Preschool, which can help you locate the Post Office easily.
What are some nearby dining options to visit before or after going to the Post Office?
You might enjoy Amy and Alex's Ice Cream and Coffee or Alma Bea barbecue restaurant, both conveniently close to the Post Office.
Are there nearby services for shipping other than the USPS at this location?
Yes, the UPS Authorized Shipping Outlet is nearby if you need alternative courier and delivery services close to the Post Office.
How can local attractions enhance my visit to the USPS at Shepherdstown?
You could visit Experience Shepherdstown, a nearby historical and travel service, to explore local culture before or after your postal errands.