United States Postal Service

3.2
46 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 431 B St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
431 B St, Saint Albans, WV
25177, United States

Hours

Reviews

3.2
46 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
7
1 star
14
  • JK
    james king
    Oct 18, 2025
    2.0
    We’ve got the best mail carrier but every time that he is on vacation or has a day off our mail is screwed up. We just got back from vacation and had the mail stopped and here it is the second day back and still no mail, went to the Post Office and I guess they close early on Saturday. Last month our carrier was on vacation and at least 2 pieces of mail were not delivered to use that were credit card bills and now we’ve got interest and penalties. I guess being a substitute carrier doesn’t require much sense.
  • SS
    Selina
    Aug 24, 2025
    1.0
    They threw my package in the grass when it says it was delivered into my mailbox... thats lazy. I hope my purchase is not damaged from being thrown on the ground. What the hell.
  • AP
    Adventure Time Prospecting
    Aug 22, 2025
    1.0
    If they could only deliver the mail to the correct address. Absolutely incompetent.
  • MB
    Martha Martin (Boadicea)
    Jul 3, 2025
    4.0
    I received a package I had been waiting for. It was suppose to have 3 small boxes in it. It was put in my mailbox halfway open. Each box usually has there parts. Of the two boxes, one had all parts. And one was missing one of its parts! I am very unhappy with this. Don’t know if it happened before it reached Saint Albans branch or after. But package was opened and was a wonder I received any of it.
  • TT
    TL
    Jan 10, 2025
    1.0
    They do not answer the phone. I have called 100 times trying to get ahold of someone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.