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United States Postal Service

2.2
(14 reviews)

Business Details

397 John Raine Dr, Rainelle, WV
25962, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 397 John Raine Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
397 John Raine Dr, Rainelle, WV
25962, United States

Hours

Reviews

2.2
14 reviews
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9
  • CW
    calvin wheeler
    Jan 14, 2026
    1.0
    Trying to ship an international package, shipped it once it got returned and apparently shouldn't have been shipped in the first place but it was allowed to go through. I'm out $50 and the older lady at the counter today on 1/14 was very rude and said absolutely she can't send it. Which i have confirmation now that it can be sent there just needs to be more details on the label. She told me to drive to beckley to UPS. Nobody else in the post office and she is just standing around talking to a nice lady that was also working in there and she flat out refused to help me. I work out of town and only come in every once in a while for a day and a half. Pathetic lazy people here.
  • KT
    Kaila Tomko
    Dec 18, 2025
    1.0
    The lady up front is horribly rude and uneducated. She has a smart mouth and an attitude. The lady who drives the mail truck is lazy and doesn’t know how to do her job AT ALL. They held my package hostage KNOWING it was time sensitive and intentionally made me wait. They didn’t deliver it to the address “because I didn’t do a change of address they didn’t know anyone lived there” it’s my uncles house. That he and his wife live in. I’m staying for Christmas and told them I live in another state so they informed me I WILL NOT be receiving my mail at that address. Completely incompetent. Had to make formal complaint to usps. It will be escalated
  • A
    ༺༻ Azure ༺༻
    Aug 9, 2025
    1.0
    Kidnaps my package

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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