United States Postal Service

2.5
60 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1000 Mercer St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1000 Mercer St, Princeton, WV
24740, United States

Hours

Reviews

2.5
60 reviews
5 stars
17
4 stars
5
3 stars
1
2 stars
4
1 star
33
  • JR
    James Rumsey
    Nov 4, 2025
    1.0
    This mail office holds packages extra days. Idk if your understaffed or just lazy, but I get tracking on ALL my packages and it just sits at your office for days on end.
  • HH
    Heather
    Aug 17, 2025
    1.0
    They never ever answer the phone. Unbelievable it is our mail so it's important!!!!
  • LM
    L M
    Nov 3, 2023
    1.0
    Second package they stated delivered and not. I watched mailman drive by both times. They are just keeping packages. I only .order from UPs and Fedex but this one went to post office from Ups . Not surprised they kept it again .Need to be investigated but will never be. Sad .
  • KC
    Kathy Craig
    Jun 19, 2022
    2.0
    Ordered something on line. Used same address for packages for 8 years. Timeline showed me package was delivered. Mailbox was checked there was no package. Called the post office was told they looked on satellite and seen package was delivered. Not sure where it went to bit I didn't get it. I was told to call the company I ordered my package from tell them I didn't receive it get them to send me another one. How is that fair to company I ordered from.
  • CO
    Cody Outlaw
    Apr 2, 2021
    1.0
    It's been about a year now where 50% of my packages and mail keep getting sent to the wrong addresses. When trying to seek customer service support, they find every way not to answer the phone. This is ridiculous!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.