United States Postal Service

1.4
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Rayon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Rayon Dr, Parkersburg, WV
26101, United States

Reviews

1.4
10 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • SG
    S G
    Jan 11, 2024
    5.0
    I have had much better service since the change in management in Parkersburg. The new Postmaster is awesome and he seems like he really cares about the customer.
  • EV
    Eric Vincent
    Jan 23, 2023
    1.0
    Can you get nobody on the phone seems to be like that everywhere
  • KC
    Kim Carpenter
    Nov 16, 2022
    1.0
    Postmaster of Parkersburg is unreachable. Update your website, a viable contact number or a way to leave contact information so a person can get their issues resloved. Customer service negative 5 stars.
  • RM
    Rick Maidens
    Feb 18, 2021
    1.0
    My mail is not delivered with any Consistency, or in a timely manner. You can not call and talk to anyone about this. We have had very poor service from the post office since we moved to Parkersburg.
  • BS
    Bobbie Short
    Feb 17, 2021
    1.0
    I received text updates saying my package was delivered today. No package was delivered and no one answers the phone. I'm livid.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.