United States Postal Service

1.4
10 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 400 Rayon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Rayon Dr, Parkersburg, WV
26101, United States

Reviews

1.4
10 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • TQ
    Tom Queen
    Dec 19, 2023
    1.0
    They don't care. What is the point of doing a pickup request when they don't bother to show up. Pour customer service. You pay a lot of money for shipping and you get very scrappy service. Not even worth a star.
  • EV
    Eric Vincent
    Jan 23, 2023
    1.0
    Can you get nobody on the phone seems to be like that everywhere
  • MP
    Megan Patterson
    Feb 7, 2022
    1.0
    I would give no stars if I could for the post office located on rayon drive in Parkersburg. Package was supposed to be delivered on Saturday, I tracked my package and it said that my package was being held at the post office due to customer request. I did not request for my package to not be delivered. Monday rolls around and I’ve literally called all morning. I called on my work phone, personal phone and my co worker called all at the same time. The phone just rang and rang. Now I went to track my package AGAIN and now it says attempted delivery, could not access my house. The roads are clear lol. They didn’t want to walk through the snow that’s still on the sidewalk. Keep in mind I had other packages which I suppose were from a different post office because they were delivered on my porch with no problems whatsoever. This is beyond ridiculous and it’s sad when you call another post office to get information (which I got the gentleman was very helpful) and the guy says, “good luck getting in touch with rayon drive, they never pick up their phone.” Livid.
  • CS
    Cheryl Scott
    Aug 19, 2019
    1.0
    VERY UNPROFESSIONAL. DOES NOT ANSWER PHONE OR PICK UP NO MATTER TIME OF DAY CALLED & THEY BLOCK CALLS SO THEY DONT HAVE TO WORK. SOMEONE NEEDS FIRED IF WORKING IS SOMETHING THEY FIND DIFFICULT TO DO

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.