United States Postal Service

2.9
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 311 21st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
311 21st St, Nitro, WV
25143, United States

Hours

Reviews

2.9
14 reviews
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  • OB
    Omni Bedlam
    Oct 25, 2025
    1.0
    The mail deliverer Kathy or Cathy or however you spell her name should be terminated from this job. Immediately.
  • SC
    September Coll
    Mar 18, 2024
    4.0
    The Post Office staff has always been friendly and accommodating. I DO NOT agree with the post office box area being LOCKED and only open during business hours. I have spoken to the City Police, County Police and City Officials and there have been no reports of vagrancy or distraction of property. So what's the reason?
  • LR
    Linda R.
    Nov 28, 2022
    1.0
    I'm sickened by the hoops you have to jump through just to get your packages. 😡 Every time I send something to my family they never can just receive it without drama.
  • JR
    Jamie Ray
    May 29, 2021
    1.0
    Laziest post office in WV. They do not allow you to go in and check your mailbox after 4:15 PM due to “homeless people staying in the lobby” but really it’s laziness. If downtown Charleston can let you check your mail until 7 PM, which has FAR MORE foot traffic, then Nitro can but they won’t. Oh and you can only check your mail on Saturday from 10 AM - noon. So basically, Nitro would like to say a big F**K you to the working people. Stay classy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.