United States Postal Service

1.5
8 reviews

About

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Visit your local Post Office™ at 31 Fork Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
31 Fork Creek Rd, Nellis, WV
25142, United States

Hours

Reviews

1.5
8 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • WR
    William Riggs
    Apr 12, 2025
    1.0
    I went to the Post Office at Nellis, WV today to pick up packages. It's Saturday April 12, 2025. I arrived there at 10:15 AM after driving ten miles across a rough road to get there. The new PostMaster yelled "We're closed"." I said it's 10:15.: She said "You'll have to come back. I've already shut down the system". I said a curse word NOT at Her...I said one out of disappointment at having to drive ten miles again and also, there is medicine in the pickup packages. She (Christin) followed Me out the door screaming "Don't come back. You cannot come back to this post office!!!". Does She own the Post Office? Does She understand that She works for Me, a TAXPAYER? She has got one serious attitude problem and She brings Her child to work with Her. RSVP regarding this matter as I will take further action if necessary. This is the second time I have seen Her and we already have problems? I think You need to find someone who is more PROFESSIONAL.
  • EC
    Elizabeth Chapman
    May 3, 2021
    1.0
    Very Shady clerk runs this office, she’s been known to control the mail people receive within this city of Nellis. Has intentions of making dealing with this post office most difficult unless it benefits her. Unfortunately, has pull with upper management to continue without consequences of wrong doings.
  • DS
    Dawn Spears
    Jun 30, 2020
    1.0
    Postmaster is very rude and makes sure it’s a issue for her to have to get up out of her chair assist you. Never a smile.
  • SM
    Simple Living With Mia
    Jan 31, 2019
    1.0
    Horrible customer service at this post office! Mail is always lost and I’m always getting other people’s mail! Went to pick up a package and I was told it was in the mail lady’s vehicle from the day before and she took it home I would have to come back later when she brought it back! Unexceptional my mail should not be in someone’s car over night at there house.
  • KA
    Kristina Adkins
    Jul 3, 2018
    1.0
    The postmaster gets the mail all mixed up and doesn’t put it in the right boxes. I have had multiple ppl come to my house looking for their mail and tax checks that they was waiting on. She doesn’t stay in only for a total of 3 hours and takes an hour and a half lunch and doesn’t get the mail up befor 10am. She is very rude also. I wish they would get a better qualified person for them job...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.