United States Postal Service

1.6
53 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 300 Postal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Postal Plz, Morgantown, WV
26508, United States

Hours

Reviews

1.6
53 reviews
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44
  • CP
    Cassandra P
    Nov 7, 2025
    5.0
    I had been out of town for awhile and didn’t realize I could hold my mail. They had to suspend my mail because it had been so long. I had to go here to pick it all up, they were very friendly and quick to resolve the problem. Give them some slack they are very busy. Appreciate how hard they work, thank you!
  • MG
    Marie-Eve Goudreau
    Aug 18, 2025
    1.0
    Incompetent is an understatement, the person who delivers the mail to our building literally puts the wrong mail in our box every single time ( for the most part ), your box number could literally be on your mail, and it will end up in another mailbox…. What happens if I get certain mail that is sensitive or personal and it ends up with someone else!!!! You have the simplest job! Properly read the addresses and put in the proper mailbox! I would rather not deal with the condescending people at the annex! Like I’ve had to before
  • KZ
    Kaylee Zagst
    Jul 28, 2023
    1.0
    Literally the most uncustomer service friendly I’ve ever been. Something will be done between the BBB and headquarter. This isn’t something I’m letting slide the woman talked to me like I was a dog. -74/10
  • KB
    Kirsty Besley
    Mar 6, 2023
    1.0
    I have 5 packages that say delivered and they were NOT delivered. I went to the post office and the annex. Both places told me they don’t have any packages and that they were delivered and it’s not their problem. Don’t expect anyone to take responsibility for your lost packages. They will just say there’s nothing they can do. This isn’t the first or second time this has happened!!! This has happened multiple times.
  • BG
    Benji Galaxy
    May 23, 2018
    1.0
    USPS in Morgantown is the worst I've ever experienced. Held mail never delivered, and calling this annex (the location that deals with it), the phone rings and rings during business hours (so much for being transferred to the operator, per the automated greeting). I've also had a "vacant" slip placed in my mailbox while I was still living there! The whole outfit needs to be fixed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.