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United States Postal Service

1.6
(54 reviews)

Business Details

300 Postal Plz, Morgantown, WV
26508, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 300 Postal Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Postal Plz, Morgantown, WV
26508, United States

Hours

Reviews

1.6
54 reviews
5 stars
4
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4
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1
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1 star
45
  • CP
    Cassandra P
    Nov 7, 2025
    5.0
    I had been out of town for awhile and didn’t realize I could hold my mail. They had to suspend my mail because it had been so long. I had to go here to pick it all up, they were very friendly and quick to resolve the problem. Give them some slack they are very busy. Appreciate how hard they work, thank you!
  • DC
    Donald Cucci
    Feb 3, 2024
    1.0
    They drive by my house but won't deliver. Forced us to buy a po box. Post Master does not want to do anything about. Also lose my mail.
  • KP
    Keanna Phillips
    Dec 11, 2023
    1.0
    This is the absolute worst company to deal with and I truly don’t know how they are getting away with it. I tried to contact them multiple times before they called me back, I missed two calls. I call them right back, of course no answer but miraculously this lady calls me back Sunday evening. Stating I have until the next day to move my mailbox, that my neighbors moved, back to the original spot or my mail would all be returned. I was able to dig my mailbox up that night in the rain to move it back, TO COME HOME THE NEXT DAY TO NO MAIL! THEY WILL NOT LET ME COME PICK IT UP! How is any of this legal ?!?!!!!!!!
  • KZ
    Kaylee Zagst
    Jul 28, 2023
    1.0
    Literally the most uncustomer service friendly I’ve ever been. Something will be done between the BBB and headquarter. This isn’t something I’m letting slide the woman talked to me like I was a dog. -74/10
  • KB
    Kirsty Besley
    Mar 6, 2023
    1.0
    I have 5 packages that say delivered and they were NOT delivered. I went to the post office and the annex. Both places told me they don’t have any packages and that they were delivered and it’s not their problem. Don’t expect anyone to take responsibility for your lost packages. They will just say there’s nothing they can do. This isn’t the first or second time this has happened!!! This has happened multiple times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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