Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 40 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
175 reviews
5 stars
36
4 stars
4
3 stars
7
2 stars
5
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Delivery Issues
Numerous complaints about lost packages, incorrect deliveries, and failure to deliver important mail.
Phone Accessibility
Customers consistently noted that the post office does not answer phone calls, making it difficult to resolve issues.
Mixed Experiences
While some customers had positive interactions with specific staff members, overall experiences varied widely, with many expressing dissatisfaction.
Long Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy hours.
- PDPam DeLuca5 days ago5.0Friendly service
- SSSeamusNov 14, 20251.0Website and sign on the door says the lobby opens at 5:30am for those of us who have PO Boxes to access. I’m there at 5:30 and the doors are locked. Either change the sign or have some accountability of your staff to ensure they are there on time.
- IIIlkaNov 10, 20251.0Absolutely awful. They couldn’t find my apartment even though the address clearly said the number and the floor. I just think they're lazy. It’s absolutely ridiculous. I lost three of my packages! Unbelievable!
- KKKadri KızılaslanNov 7, 20251.0I am writing to express my serious concern and disappointment regarding a recent issue with your service. I sent an important mail containing official documents to Batavia or New York. However, due to the clear irresponsibility of the staff at the local branch, my documents have been lost. Despite my repeated attempts to locate the mail, I have received no helpful response or resolution. This situation is extremely frustrating and unacceptable, especially considering the importance of the documents involved. I have also noticed that this branch has received numerous negative reviews from other customers, which indicates that this is not an isolated incident. It is deeply concerning that the company has not taken any visible steps to address these ongoing problems. I kindly request that this matter be investigated immediately and that I receive a clear update on the status of my lost documents. I am also preparing to file an official complaint with the relevant consumer protection authorities if this issue is not resolved promptly. I hope the management takes this situation seriously and ensures accountability and improvement within this branch
- ZDZiaira DavisJul 31, 20251.0So I was just on the phone and I’m pretty sure her name was Yvonne or something like that very disrespectful. I started talking and she hung up on me do better. I am trying to find out what is going on. I have something that I have to sign that was important. I didn’t even know that was coming and I’m being ignored and it was about my mother who passed and now the post office wants to be disrespectful and give out fake numbers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 40 High St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access a variety of shipping and mailing services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the hours of operation for the USPS at 40 High St?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person with valid ID.
Is there 24/7 access to PO Boxes at this USPS?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local Post Office.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
How might I use nearby transit or landmarks to find the USPS at 40 High St?
Located near several landmarks such as Fresh Mint restaurant and Arts Monongahela gallery, you can use these well-known spots to navigate to the Post Office.
What nearby dining options are available around the USPS at 40 High St?
You can enjoy Indian cuisine at Fresh Mint or Mother India Restaurant, or American fare at Cafe Bacchus before or after your visit to the Post Office.
Are there any cultural or recreational spots near the USPS at 40 High St?
Yes, nearby you can visit the Morgantown History Museum or explore music at Andrew White Guitars and Sound State Studio.