Brand Certified
United States Postal Service
2.1(177 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
40 High St, Morgantown, WV
26505, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 40 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
177 reviews
5 stars
39
4 stars
4
3 stars
7
2 stars
5
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several mentioning a lack of assistance and accountability.
Delivery Issues
Numerous complaints about lost packages, misdeliveries, and failure to deliver items as promised were noted.
Phone Accessibility
Customers consistently expressed frustration over the inability to reach the post office by phone, with many stating calls go unanswered.
Mixed Experiences
While some customers reported positive interactions and helpful staff, these were overshadowed by the overall negative feedback regarding service quality.
- GGGina GizziFeb 19, 20265.0My son was here for passport services. The process went very smoothly, photo and all. He had an appointment and was well prepared with his application completed, but the staff was efficient and he was done in less than 15 minutes. Thank you to those who assisted him.
- SYSpencer YokeDec 6, 20255.0The bad reviews from this location are written by people too impatient to wait for anything. I’ve been a customer here for 3+ years and have never had a bad experience.
- PDPam DeLucaNov 19, 20255.0Friendly service
- SSSeamusNov 14, 20251.0Website and sign on the door says the lobby opens at 5:30am for those of us who have PO Boxes to access. I’m there at 5:30 and the doors are locked. Either change the sign or have some accountability of your staff to ensure they are there on time.
- KKKadri KızılaslanNov 7, 20251.0I am writing to express my serious concern and disappointment regarding a recent issue with your service. I sent an important mail containing official documents to Batavia or New York. However, due to the clear irresponsibility of the staff at the local branch, my documents have been lost. Despite my repeated attempts to locate the mail, I have received no helpful response or resolution. This situation is extremely frustrating and unacceptable, especially considering the importance of the documents involved. I have also noticed that this branch has received numerous negative reviews from other customers, which indicates that this is not an isolated incident. It is deeply concerning that the company has not taken any visible steps to address these ongoing problems. I kindly request that this matter be investigated immediately and that I receive a clear update on the status of my lost documents. I am also preparing to file an official complaint with the relevant consumer protection authorities if this issue is not resolved promptly. I hope the management takes this situation seriously and ensures accountability and improvement within this branch
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 40 High St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access a variety of shipping and mailing services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the hours of operation for the USPS at 40 High St?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person with valid ID.
Is there 24/7 access to PO Boxes at this USPS?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with your local Post Office.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
How might I use nearby transit or landmarks to find the USPS at 40 High St?
Located near several landmarks such as Fresh Mint restaurant and Arts Monongahela gallery, you can use these well-known spots to navigate to the Post Office.
What nearby dining options are available around the USPS at 40 High St?
You can enjoy Indian cuisine at Fresh Mint or Mother India Restaurant, or American fare at Cafe Bacchus before or after your visit to the Post Office.
Are there any cultural or recreational spots near the USPS at 40 High St?
Yes, nearby you can visit the Morgantown History Museum or explore music at Andrew White Guitars and Sound State Studio.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website