Brand Certified
United States Postal Service
1.9(238 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1355 Old Courthouse Sq, Martinsburg, WV
25404, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1355 Old Courthouse Sq! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1355 Old Courthouse Sq, Martinsburg, WV
25404, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
238 reviews
5 stars
37
4 stars
13
3 stars
10
2 stars
13
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, rude interactions, and difficulty reaching the office by phone.
Delivery Issues
Numerous complaints about mail and package delivery problems, including late deliveries, misdelivered items, and packages being held without explanation.
Staffing Problems
Customers noted frequent understaffing, leading to long wait times and inadequate service during busy hours.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
- EVEvan Voliva2 days ago2.0The in office staff I've never had a problem with. The carriers are terrible. We had earl was amazing they change him out for the slowest and most inept guy and girl you'd ever meet. My mail went from being delivered by 4pm regularly to these two who don't deliver until almost 7 or 8 at night.
- ERErnesto RodriguezFeb 25, 20265.0Friendly and quick.
- VRveronica rodriguezFeb 23, 20265.0this location is always clean, fast and friendly service, no issues :)
- MHMadison HiggsFeb 2, 20261.0Good luck trying to call this place, I don’t know why they have phones if they never answer them. Tried to call to have a package held for pickup and not 1 person answered the phone for the last 5 hours that I’ve been trying to call. Wish I could give 0 stars and a call to corporate..
- JJJaneeJan 26, 20261.0Usps has nerve ...I was attacked by a pitbull on Connector Rd in Aug 2023 a month before my divorce and nothing was done about it ...Robert the mailman, now retired....he was the worst postal carrier I ever met invited me to move to Florida with his son? After finding out I was separated.... Bucks Co Pa post office owes me $250...it's obvious that non government employees do not nor will they ever matter.... Good Riddance to Martinburg....then they take their gossiping to the Court House ...the worst state I ever lived in....
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1355 Old Courthouse Sq?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and often provides passport photo services by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the business hours for the United States Postal Service at 1355 Old Courthouse Sq?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 8:00 AM to 1:00 PM; closed on Sunday.
Can I rent a PO Box online for this location?
Yes, you can search and reserve PO Boxes online. Instructions for completing your setup will be provided in person at the Post Office.
What is the cost of a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with this Post Office for specific access times.
What nearby places can I visit around the United States Postal Service at 1355 Old Courthouse Sq?
Nearby you can find several other Post Offices including US Post Office and Post Office, plus shops like Appliances 4 Less and Super Shoes, and restaurants including Cafe del Sol and McDonald's.
How can nearby eateries like Cafe del Sol and McDonald's complement my visit to the Post Office?
After completing your postal errands, you can enjoy a meal or coffee at nearby spots such as Cafe del Sol, offering American cuisine and coffee, or grab a quick bite at McDonald's.
Are there any nearby services like auto repair or healthcare near the Post Office?
Yes, Maaco Auto Body Shop offers auto repairs nearby, and MedExpress Urgent Care provides healthcare services close to this Post Office location.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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