Brand Certified
The UPS Store
3.1(226 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
484 Williamsport Pike, Martinsburg, WV
25404, United States
Certified by The UPS Store • Mar 01, 2026
(304) 264-4999
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/wv/martinsburg/484-williamsport-pike
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2468 in Martinsburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Route 11 Across From Old Courthouse Square.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.1
226 reviews
5 stars
101
4 stars
14
3 stars3
2 stars
14
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praise the friendly and helpful service, others report rude or dismissive behavior from certain employees.
Efficiency
Customers appreciate the quick service and efficient handling of tasks, especially during busy times, although some express frustration with long lines.
Communication Issues
There are frequent complaints about the store not answering phone calls and having incorrect operating hours, leading to customer inconvenience.
Self-Service Kiosk
The new self-service drop-off for Amazon returns is well-received, but some customers feel it reduces personal interaction and assistance from staff.
Mixed Experiences
Overall, experiences vary widely; while some customers have consistently positive interactions, others report significant dissatisfaction with service quality.
- KSKaren SpenceFeb 23, 20265.0Staff is friendly, but I love the new self drop-off for Amazon returns. It is fast and easy.
- CRCarrie RhoderickJan 17, 20261.0Keep in mind some people never return things, employees shouldn't be rude or embrass customers if their label isn't printed, part of your job is customer service that means assisting customers.
- JCJosh CoughlinJan 13, 20265.0Very friendly employees who were able to get through a very long line quickly. I’ve use the store multiple times for Notary services, Amazon returns, and shipping out my own packages. There’s a few about the same drive from in the Martinsburg area, but I will always choose this location.
- LBLinda BellDec 31, 20255.0When I looked at the store up to see their hours, it was beyond me that I saw a three star the people in this UPS store go above and beyond. I have never had one problem. They are overly helpful. They’re kind they’re cheerful ….so shame on you people giving them a one star because things did not go your way ( they are not in charge of the rules or if there’s a holiday or when things are shipped out ,they’re there to take your items and process them) 5 ⭐️ all the way around, everybody there deserves a hand 👏 because I can’t imagine dealing with all the Amazon returns daily like these people put up with. And it seems like they have to deal with a lot of attitudes!
- MMMitchellDec 13, 20251.0The women working with her chest tattoo needs to do her job and not wonder why I'm sending an empty box. I literally had to show her that USPS stamped the box was damaged and empty. I was simply following instructions given to me by the sender. Next time mind your business and take the package, I don't have to explain to you what I'm doing.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2468 in Martinsburg offer?
We offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.
What are the store hours for The UPS Store in Martinsburg?
Our hours are Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #2468 open on Sundays?
Yes, we are open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #2468 located?
We are located at 484 Williamsport Pike, Martinsburg, WV 25404, on Route 11 across from Old Courthouse Square.
What payment methods are accepted at The UPS Store in Martinsburg?
We accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services are available for all your mail and package needs.
Are there any special offers available at The UPS Store #2468?
Yes, you can save big with our special offers and coupons by visiting our website.
What nearby places can I visit before or after stopping by The UPS Store?
You can visit Loving Truth Books and Gifts for books and gifts, or check out Julia's Bank casino and bar for some entertainment.
Is there a local health and medical service near The UPS Store?
Yes, AISHA REIKOW, PMHNP-BC, a health and medical provider, is located nearby.
Where can I find professional shredding services near The UPS Store?
Shred Nations offers shredding services close to The UPS Store.
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