United States Postal Service

3.1
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5512 Charles Town Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5512 Charles Town Rd, Kearneysville, WV
25430, United States

Hours

Reviews

3.1
24 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
10
  • LL
    Lela Lester
    Aug 23, 2025
    5.0
    Quick and had exactly what I needed.
  • KK
    Katey Knudtson
    Aug 18, 2025
    1.0
    I would give zero stars if I could. The incompetence and unfriendliness at this location is mind blowing. If it's anything other than selling stamps, they're about as helpful as a square bowling ball.
  • DC
    Dorothy Crawford
    May 31, 2025
    1.0
    Not a pleasant atmosphere at all. Employees act like you're a burden if there's a question, and almost confrontational when providing an answer. Terrible customer service skills.
  • AB
    Andrew Brower
    Dec 13, 2024
    1.0
    My New Yorker magazines haven't been delivered for a month (it is a weekly magazine). Tried to call the "help line" listed for the local (Kearneysville WV) post office and got some idiotic AI voice that never shuts up and cannot understand my responses (like "yes") because it keeps talking over me. There is no way to talk to a person or leave a message.
  • YR
    Yasmin Reyes
    Apr 27, 2021
    5.0
    Today Sarah, one of the Post Office workers, went above and beyond to help me get my package. There was a mix up with the delivery and she personally made sure I got my rug by delivering it. This week I am moving into a new apartment and it’s been stressful enough as it is, so having her go out of her way to help me was more than I could have ever asked for. Thank you so much for all your hard work!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.