United States Postal Service

3.0
23 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5512 Charles Town Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5512 Charles Town Rd, Kearneysville, WV
25430, United States

Hours

Reviews

3.0
23 reviews
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  • LL
    Lela Lester
    Aug 23, 2025
    5.0
    Quick and had exactly what I needed.
  • KK
    Katey Knudtson
    Aug 18, 2025
    1.0
    I would give zero stars if I could. The incompetence and unfriendliness at this location is mind blowing. If it's anything other than selling stamps, they're about as helpful as a square bowling ball.
  • DC
    Dorothy Crawford
    May 31, 2025
    1.0
    Not a pleasant atmosphere at all. Employees act like you're a burden if there's a question, and almost confrontational when providing an answer. Terrible customer service skills.
  • KB
    Kathy Boone
    Apr 10, 2020
    5.0
    Excellent staff always efficient, polite and willing to help.
  • GB
    Gary Boice
    Nov 12, 2019
    1.0
    Mail is often not delivered on Monday even if it's not a holiday. On multiple occasions when delivery confirmations were posted, I did not get my delivery. If I could have my mail delivered by another post office I would. Some of the staff are clueless concerning postal regulations and sometimes packages don't get sent out in a timely manner. If you can use another post office to transact your business, I suggest that you do so.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.