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United States Postal Service

2.5
(150 reviews)

Business Details

1002 Lee St E, Charleston, WV
25301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1002 Lee St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1002 Lee St E, Charleston, WV
25301, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.5
150 reviews
5 stars
47
4 stars
6
3 stars
4
2 stars
4
1 star
89
  • TE
    Todd Ellis
    5 days ago
    5.0
    Best most beautiful post office in the Eastern US. Everyone there is always there to help. Been going here for over 50 years easily our post office is very nostalgic it's one of a kind.
  • TT
    the4rds
    Apr 3, 2026
    5.0
    Helped me with my passport issue in a friendly and efficient manner. No complaints.
  • BJ
    Brandon Jordan
    Mar 26, 2026
    1.0
    I have called 17 times today with not one of them answered. Unbelievable
  • DM
    Dolly McFarland
    Mar 20, 2026
    1.0
    11. Pleasants County and every time one of my packages go to any Charleston post offices it then gets thrown back into another truck and gets shipped all over and I’m waiting weeks for my packages
  • BB
    Bethany Boggs
    Feb 7, 2026
    1.0
    They haven’t given us a single package in over a month. When we call they won’t do anything to help us They keep putting our mail in other boxes despite us having our address on both our house and mailbox She tried to give us our neighbor’s package while looking at the house number on our house. We are still given the runaround over a package lost over a month ago she said she gave to someone else and they claimed “couldn’t be retrieved” USPS will not do anything and won’t allow us to put a complaint over it and my husband can’t set up an account. I called, waited 30 minutes and the call center told us they couldn’t do anything We are out of options and I’m just putting this out there- accepting someone else’s package is a crime and if we can’t have that we at least want to know who to report for theft. If you live outside of city limits, USPS will treat you like trash.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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