United States Postal Service

2.4
139 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1002 Lee St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1002 Lee St E, Charleston, WV
25301, United States

Hours

Reviews

2.4
139 reviews
5 stars
41
4 stars
6
3 stars
4
2 stars
4
1 star
84
  • SL
    Sherry Levoy
    Sep 17, 2025
    1.0
    A 200 package says it was delivered at *mailbox* - interesting because i don't have a freaking mailbox, I pay $50 a month to have items kept for me at the UPS store in Kanawha City. Went to the post office, they said file, says I can't fine without insurance (not offered) and they won't even ask the carrier where he left it. UPDATE he went there and they said they handed it to somebody, tracking said mailbox. Our postmaster in our town looked up that post office and 144 packages went missing, tell me why they don't go check the carrier's property.
  • GW
    Gabby Walker
    Jul 18, 2025
    1.0
    Amazon items delivered yesterday, left on the deck, in the rain, vs 3 feet away is a covered porch. Items in containers were children's toothbrushes completely wet, an abdominal wrap for post c section, abdominal pillow & electronic mattress pad to prevent bedsore/discomfort totally wet...why is this ok???There is no direct # to call this actual post office. We're putting an additional home camera up & will put videos on YouTube, Facebook...Folks, social media is the only thing that fixes things like this...this is about our 10th issue with this post office. It's nothing they buy, so they don't care.
  • MT
    Mark Trevorrow
    Jun 13, 2025
    1.0
    Ordered something off eBay shipped from Tennessee . Made it to Charleston then ends up in New Jersey? I've had sellers refund my money over this. We all make mistakes but this is ridiculous. From now on I will have it shipped UPS or FedEx.
  • MS
    meghan sullivan
    Jun 2, 2025
    1.0
    I never had a post office send stuff farther away get it back then send directly to me afterwards then they hold mail for days. Is it not enough workers or just inexperienced workers?
  • RM
    Rita McGhee
    Aug 24, 2020
    1.0
    (August 2020) EVERY TIME I GO IN no staff are wearing masks Thanks for the Plexiglas, but you all are being ignorant of the circumstances and putting customers and your co-workers at risk.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.