United States Postal Service

2.4
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5306 Big Tyler Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5306 Big Tyler Rd, Charleston, WV
25313, United States

Hours

Reviews

2.4
43 reviews
5 stars
13
4 stars
2
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0
2 stars
2
1 star
26
  • JJ
    Johnnie
    Dec 17, 2025
    1.0
    Ive have recieved 2 messages from the post office telling me 1 weather conditions stopped my delivery. It was 45° Tuesday, and today I got one that said ... No Access To deliver.. w.t.heck? I live at the old english apt for god sake! Its car parts that I need desperately big time!!!
  • JB
    jon byrd
    Dec 16, 2025
    1.0
    Manager is rude and they leave packages in grass and on top of your mail box. I am also missing 3 packages In two months.
  • KH
    K Hartwell
    Mar 30, 2024
    1.0
    I doubt these will actually get seen by someone important but I’m going to write this anyways ,, today I had a package delivered in a parcel locker to my neighborhood and the postal person is supposed to put the key in side my mail locker so on one can steal my packages well it seems to be every SATURDAY if a package is delivered it’s either put in a wrong locker or the locker is left open for anyone to come along and grab it now I really wouldn’t be upset if it was a Amazon order but today 3/30/24 my $1,300 package was put into a lock that the key was just hanging in the lock with the door wide open since 11:33am and it just now 4pm so for 4 and a half hours my $1300 package was up for grabs by all the door fens around here .. and like I said it’s always done on a Saturday when the regular postal driver isn’t working so it’s a substitute driver that is doing it and you wonder why no one likes using USPS because they the people can’t trust if their package will make it to the destination. It’s really disturbing when your job is literally to drive a vehicle stop at the places and scan each package and put it in the correct mailbox and these drivers make good money to do this they are responsible for the peoples items whether it is a house value item or a sentimental item. It really isn’t hard to do it especially when you have a scan tool that tells you where the package goes
  • DW
    David White
    Nov 3, 2019
    1.0
    Been trying to find the name of there post master he helped me out one day just trying to say thanks can anyone help

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.