The UPS Store

3.4
99 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5077 in Charleston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Camc Cancer Center And Donut Connection.

Details

  • DeliveryNot available

Location

The UPS Store
3501 MacCorkle Ave SE, Charleston, WV
25304, United States

Hours

Reviews

3.4
99 reviews
5 stars
54
4 stars
4
3 stars
3
2 stars
6
1 star
32
  • SH
    Stephen Harmon
    4 days ago
    1.0
    Rude employees, parking lost not big enough to handle the volume of customers they get, when a customer walks in and has their package ready, and labeled there should be a drop off point like every USPS/Ups/Fedex offices have, nobody wants to stand behind 30 people with their Amazon returns they regret buying. Really need a better system for the Amazon drop offs so your other customers are having to stand behind them. Both UPS in would charleston have drop offs boxes so why doesn’t this one. Also when I ask one of your employees a question she shouldn’t clap back and be rude to me. I just asked if they had a drop off for packages already labeled. Young girl brown hair working the desk to the left side of the door. VERY RUDE!! Get a drop off box, stop treating your customers like crap and price gouging them $3 to print a label lol. What a joke.
  • ES
    Ed Scdoris
    Dec 11, 2025
    1.0
    Will not return calls. Will not answer the phone. Won't respond to numerous messages left concerning damaged items. Terrible customer service.
  • DH
    dawn Haynes
    Nov 21, 2025
    5.0
    Who ever deliver this 80lbs package to my house just want to say thanks so much. not only did he put it on near my steps but made sure to put trash bags on it because of the rain. Amazing service
  • DA
    Deborah Abdalla
    Nov 6, 2025
    5.0
    Appreciate all the employees at the UPS store. Always helpful and efficient to me. Thank you!
  • TT
    Tj
    Oct 27, 2025
    2.0
    I don’t know what to write or what’s happening with charges. They are pretty quick with taking packages. But, I was charged $2.32 to print 2 pages. Usually this costs a few cents. They’d already printed them so I paid, but feel this is wrong. Go to the library, it’s still 5¢ to print I repeat: $2.32 to print two black and white pages. Due to my “frustration” I will edit to add that most UPS stores won’t even charge for the prints/copies when shipping with them. I do realize it’s a just a few cents…. but that’s 20 times the cost.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5077 in Charleston offer?

The UPS Store #5077 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5077 located in Charleston?

The UPS Store #5077 is located at 3501 MacCorkle Ave SE, Charleston, WV 25304, USA.