United States Postal Service

1.9
34 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9604 Winchester Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9604 Winchester Ave, Bunker Hill, WV
25413, United States

Hours

Reviews

1.9
34 reviews
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26
  • SH
    Sam Hain
    Apr 16, 2025
    1.0
    The worst post office ever!
  • MM
    Manda
    Jul 29, 2020
    1.0
    Never recieved my package. With being able to track every step. Said it was attempt to delivered. Request upon customer hold at post post office. Mind you never told them to hold it. Called the Lady said oh you'll recieve it the post office driver will be out late today. Still haven't recieved my package. Very disappointed.
  • RM
    Ryan Mills
    Dec 22, 2018
    4.0
    I can't put into words the dissatisfaction I have experienced with the Bunker Hill USPS branch. Multiple calls and complaints while on hold for hours, multiple arguments with my carrier, packages being tossed on the driveway and even on a few occasions the yard even while raining, my covered porch is right by the road, about a 20 foot walk, and now after calling and complaining again my carrier threatened to stop delivering to us which she delivered on that promise today and left a notice that we have packages at the post office and packages couldn't be delivered with no reason on the form indicated as to why. Tired of the pettiness and the office not correcting the issue. After months of dealing with issues and multiple phone calls it seems the post master has been replaced and I haven't had a single issue since. I'm glad they finally got they're game down and their service has since gone up. The post master even stopped by and introduced herself and insisted that we would no longer have any issues. Thank you so much for helping us remedy the issue of our packages not getting delivered.
  • AA
    Ashley Anderson
    Oct 25, 2018
    1.0
    They have delivered packages up the driveway to my side porch since we moved in 4 years ago with no problem. All of a sudden in the last 2 months they refuse to come up my driveway to deliver my packages because my driveway is “unsafe”?!?! It’s the same driveway it has been for the past 4 years?!?!?! Called the post office and got no resolution. The point of having packages come to my house it that I work full time and am a full time student, I don’t have time to make it to the post office before they close to pick up packages that should have been delivered. No other carrier (including the Sunday post office driver) has a problem coming up my driveway and leaving packages!
  • ER
    Elizabeth “Libby” Rowe
    Aug 23, 2017
    1.0
    Would give a zero, but that is not an option. Carrier too lazy to deliver packages. Says he leaves notices, but does NOT. I track all my packages so I know when they should arrive. Even DISCUSSED a plan to remedy the problem with the postmaster, but CARRIER still NOT complying!!! Also, leaves other neighbors mail in my box.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.