United States Postal Service

3.4
37 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3010 E Cumberland Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3010 E Cumberland Rd, Bluefield, WV
24701, United States

Hours

Reviews

3.4
37 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
3
1 star
11
  • AJ
    Ashley Johnson
    Jul 3, 2025
    3.0
    I went by this location yesterday to get my passport expedited for travel to the Caribbean. The previous day I had gone in too late so I could not get it done but I was able to set an appointment. Fast forward to yesterday I went in a little before 1:30pm approximately 20 minutes before. Two white women were standing there and I explained to them that I made the appointment yesterday and just needed the passport done. One of the ladies said to me that the lady was on lunch and I would have to come back. Mind you they both can and should be able to assist me. The lady came back and one of the white lady said she did not know what I wanted and did not want to confuse even after I told her that I wanted to get my stuff done. The lady that came from lunch who was black like me got me right and together and I was out the door in 30 minutes. A big thank you go that lady who did her JOB. I am glad they did not assist me there attitude tells who they are no matter how much they want to hide it. One of them was wearing a button that says Jesus ma'am please put that button done until you learn the Agape Love because apparently you thought you were better than to serve me. But nonetheless I got it done !! I only gave 3 stars because of the BLACK LADY WHO HELPED ME
  • AG
    Amanda Godfrey
    Jun 17, 2024
    1.0
    Why are my packages always late!!!!!!!! I am so sick of my packages being delayed by DAYS!!!!!!! And the rude employees deserve the same customer service they provide every where they go for the rest of their miserable lives!!!!!! I'd give less stars if it were an option!!!!
  • JW
    Joseph Worley
    Feb 10, 2023
    1.0
    I had a issue with a delivery that was actually worked out not long after..no thanks to the operator Becky she hung up on me over and over cause she didn’t want to help! What purpose is a operator if they can’t even begin to help you? I’ll probably use UPS next time simply because if there’s an issue there is absolutely no way to fix it locally. Becky don’t wanna be bothered she sends you to a website so what’s her job ??? Looks really bad on the post office as a whole when somebody acts like this!
  • MM
    Miguel
    Oct 8, 2019
    5.0
    By far the friendliest post office I've been to in the country

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.