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United States Postal Service

2.8
(38 reviews)

Business Details

417 N Washington St, Berkeley Springs, WV
25411, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 417 N Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
417 N Washington St, Berkeley Springs, WV
25411, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.8
38 reviews
5 stars
16
4 stars
0
3 stars
2
2 stars
1
1 star
19
  • GF
    Gary Farmer
    Dec 20, 2025
    5.0
    Always friendly and helpful counter people.
  • SC
    stacy Caldwell
    Nov 6, 2025
    5.0
    Staff is great, and very helpful
  • JM
    James Menhennick
    Oct 27, 2025
    1.0
    I had one lousy question, ' is mail delivery on Biser St affected by the construction on said street ' ?? However your automated system on most it's questions stated " I didn't get that" having me to constantly repeat my answer. It directs me to fill out forms on line so they can look into it ! It was one question!! Now I am on hold and have been waiting for a customer service agent who probably can't answer the question without contacting the PO in town to find out , you know talk to a human. It may cut down on their phone traffic but it's a disservice to the public. I have now been on hold for 40 minutes!! For a question that would of taken less than 30 seconds!!
  • HM
    Heather Michel
    Jun 28, 2022
    5.0
    A nice postmistress explained politely that I wasn't supposed to TAKE the key, just use it to open the parcel bin in the community mailbox. Lol. I didn't know. She asked for the key back and gave me a parcel in exchange.
  • TC
    T C
    Jul 18, 2018
    1.0
    I only use this post office because I have to. Terrible mail route service, always missing packages/mail, receive other individuals outgoing and incoming mail. Call the local post office to try to resolve the issues and can hardly get ahold of anyone to talk to each time. USPS is terrible...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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