United States Postal Service

2.6
37 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 417 N Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
417 N Washington St, Berkeley Springs, WV
25411, United States

Hours

Reviews

2.6
37 reviews
5 stars
14
4 stars
0
3 stars
2
2 stars
1
1 star
20
  • SC
    stacy Caldwell
    Nov 6, 2025
    5.0
    Staff is great, and very helpful
  • JM
    James Menhennick
    Oct 27, 2025
    1.0
    I had one lousy question, ' is mail delivery on Biser St affected by the construction on said street ' ?? However your automated system on most it's questions stated " I didn't get that" having me to constantly repeat my answer. It directs me to fill out forms on line so they can look into it ! It was one question!! Now I am on hold and have been waiting for a customer service agent who probably can't answer the question without contacting the PO in town to find out , you know talk to a human. It may cut down on their phone traffic but it's a disservice to the public. I have now been on hold for 40 minutes!! For a question that would of taken less than 30 seconds!!
  • KW
    Ken Williams
    Aug 25, 2025
    5.0
    I have had to call twice both times my call was answered. Once Sara helped me the other time it was Misty. Both ladies were helpful and pleasant. I am moving to this lovely town and grateful to know I am in good hands at my local post office.
  • BK
    bryan kelliher
    Aug 7, 2025
    1.0
    This usps is something else my driveway has a slight dent in it due to water erosion and I have been waiting to get a quote for a new driveway. The USPS leaves a sticky note, not a real authentic usps note but a sticky note that no delivery will occur until fixed. To give some clarification the hole in 3” deep by 12” wide. To hard to put the mailbox but not taking the time to write the note and place it in my mailbox. I tried calling to see about it and no answer just continuous phone ringing…
  • RR
    Rose
    Jul 2, 2025
    5.0
    Always kind n helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.