United States Postal Service

2.4
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16962 Northwestern Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16962 Northwestern Pike, Augusta, WV
26704, United States

Hours

Reviews

2.4
14 reviews
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  • DD
    Dan
    Dec 19, 2025
    1.0
    Carriers half ass deliver mail its ridiculous
  • MP
    Merle Peckenpaugh
    Dec 12, 2025
    3.0
    Well they did it again, put my mail in somebody else's box. This time it was my wife's Christmas present. Hope whoever got it returns it too post office.
  • LB
    Lynn Bryant
    Oct 29, 2025
    1.0
    the lady Lindsey that works there is Very rude unprofessional she should not be working with the public with that rude attitude she always has she throws people mail away or sends it back for no reason she needs fired and replaced with someone else that knows what there doing and knows how to do the job and work with the public I wouldn't give one star if I didn't have to
  • MM
    Mommabeir87
    Oct 9, 2025
    5.0
    I always get quick and courteous service any time I have to come in. Sometimes there's a line, but when is there not at a post office? They work through each customer as thoroughly, politely, and efficiently as possible. When I reach the counter I am usually done with my entire transaction in a couple minutes.
  • OW
    Owen Watkins
    Feb 7, 2017
    2.0
    Hours suck! 8-4? Working 7-3 with an hour drive to PO. Waiting packages have to wait till Saturday.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.