United States Postal Service

2.2
80 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 607 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
607 Elm St, West Bend, WI
53095, United States

Hours

Reviews

2.2
80 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
2
1 star
53
  • DB
    Dustin Baker
    5 days ago
    1.0
    Drivers are inconsiderate! Trying to teach cdl students their skills test, and here comes a usps driver, driving in my cones and etc! Ridiculous! Wonder why yall get a bad rep! Yall dont care about the public anymore
  • SL
    silas lane
    Nov 1, 2025
    1.0
    So over priced just for the smallest package ever I had to pay 12 to get a cassette tape shipped to a friend that lives only 2 hours from this place 😮‍💨
  • DH
    Denise Haupt
    Sep 18, 2025
    1.0
    I rarely post reviews, especially negative ones, but my interaction with a lady at this post office this morning was less than ideal. I lost my Aunt a couple of months ago and I was appointed Personal Representative of her estate which gives me the authority to take care of all her affairs including having her mail forwarded. Now before I went in to complete this request, I went to the usps website where it told me what documents I needed to bring with me and I had every single one along. I really did not think this was going to be a big deal but from the moment I walked up the lady acted like I had no authority to be able to do this, very snotty manner, made me feel like I was trying to commit a crime when all I wanted to do was have her mail forwarded. Also had the nerve to talk to me like I had no idea what I was doing...I was met with a "hm she died two months ago and you are now just taking care of this?" Now i dont expect pity but an ounce of compassion goes a long way and I kind of snapped and told her " its fine, we have still been picking up her mail, i dont need your lecture and proceeded to tell her to lose the attitude. She must've felt that because then she was slightly more polite. Again, i dont like posting negatives and I very very rarely lose my cool on service people because I am in the service industry as well but please do better and dont make people feel guilty for coming in to do what I thought was going to be a mundane simple task.
  • TR
    Tate Rankovich
    Jul 21, 2025
    1.0
    Every time we see pick n save coupons in informed delivery, they don’t get delivered.
  • JM
    Jesse Matthews
    Jul 15, 2025
    1.0
    Worst post office I have ever delt with horrible costumer service they are very rude don't care about the people don't give someone a chance to pick there own packages up before just sending them back to vendors horrible place and horrible people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.