United States Postal Service

2.5
40 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 101 N Klein Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Klein Dr, Waunakee, WI
53597, United States

Hours

Reviews

2.5
40 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 star
22
  • SK
    Sarah Kim
    Aug 25, 2025
    5.0
    Every staff member I have come across at Waunakee usps has been wonderful and helpful. Thank you for your smiles on your face.
  • PJ
    Praveen Joseph
    Jun 17, 2025
    5.0
    Wonderful and kid friendly staff. Applying for my kid’s passport was easy and efficient as it can be.
  • KS
    K Spring
    Mar 28, 2023
    1.0
    Drove an hour for a passport appt, waited in line for 20 min only to be told that clerk responsible for passports went home sick. It would have been nice if someone would have called me to cancel the appt!
  • MC
    Melissa Colby
    Jan 7, 2017
    1.0
    Do NOT try to go here for any sort of passport service. Would give 0 stars if possible. They do not take photos as advertised (camera has apparently been out for 3 months, which they did not explain when we made our appointment). They were tiffed when we showed up with more people than they thought, which we had told them four, and apparently whoever took our appointment down had only written two. Were extremely rude and lacked any sort of understanding when we had everything ready to go, but on the wrong form for 2 of us since we weren't aware they wouldn't qualify as renewals but had to be totally new applications. Sent us to Walgreens to get pictures and told us they would help us when we got back, only to come back and have them send us away. I have not experienced such TERRIBLE customer service in all of Wisconsin, so congratulations Waunakee Post Office, you take the cake for the worst.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.