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Visit your local Post Office™ at 300 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with late, misplaced, or damaged packages, leading to frustration and dissatisfaction.
Customer Service
Feedback highlighted a significant lack of professionalism and rudeness among staff, with many customers expressing disappointment in their interactions.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many citing poor service as a common theme.
Communication Problems
Customers frequently mentioned difficulties in reaching the post office by phone, often encountering automated systems that failed to provide assistance.
Facility Conditions
Several reviews noted the post office's physical conditions, including cramped spaces and cleanliness issues, contributing to a negative overall impression.
ML
Mark Lopez
Nov 11, 2025
1.0
Doors locked ten minutes early. Unfortunate.
AD
Anthony Defilippis
Nov 7, 2025
1.0
Packages are never on time, always late damaged not sure what they do here but sure isn’t there job! Can’t even call to get an update have to talk to a robot. Honestly if I can never use them again I wouldn’t. This is just terrible
TA
Tom AL
Sep 26, 2025
5.0
The best and most reliable delivery system in America.
TN
Tom Von Neefe
Sep 21, 2025
1.0
My mail and packages constantly arrive late and are delivered to the wrong apartments and or building.
KT
Kayla (Tully)
Sep 16, 2025
2.0
Would sure be nice if they left the mailbox unlocked until the proper time. Tired of driving legal mail out there for the box to be locked at 430 when it says 5
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 300 E Broadway?
You can send mail and packages, purchase money orders, rent Post Office boxes, get passport services, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 300 E Broadway?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I access my PO Box after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this Post Office for specific lobby access times.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Where can I find the United States Postal Service at 300 E Broadway?
The Post Office is located at 300 E Broadway, Waukesha, WI 53186, United States.
What nearby dining options are available close to the United States Postal Service?
Nearby restaurants include Phoenix Mobile Grill, El Sol De Mexico, and Marco's Pizza, which you can visit for a meal before or after your Post Office visit.
Are there fitness centers near the Post Office at 300 E Broadway?
Yes, the Waukesha YMCA and New Berlin YMCA Wellness Center are nearby for those interested in fitness or community activities.
What stores and services are near the United States Postal Service at 300 E Broadway?
Nearby, you'll find Let’s Roll Tobacco and Liquor for shopping needs, Dollar General for discount goods, and STACK and Unbank Bitcoin ATMs for financial services.