FedEx Ship Center

3.5
234 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Waukesha, WI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2001 Airport Rd, Waukesha, WI
53188, United States

Hours

Reviews

3.5
234 reviews
5 stars
116
4 stars
29
3 stars
9
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries being late, marked as undelivered without attempts, or packages being lost.

Customer Service

While some customers praised individual staff members for their helpfulness, many expressed frustration with overall customer service, citing poor communication and unhelpful responses.

Friendly Staff

Several reviews highlighted the friendliness and efficiency of the staff at the shipping center, noting positive interactions during package drop-offs and pickups.

Inconsistent Service

Customers experienced a mix of positive and negative service, with some praising quick and efficient service while others reported long waits and unresolved issues.

App and Tracking Problems

Many customers complained about the FedEx app and tracking system, stating that notifications were unreliable and tracking information was often inaccurate.
  • JB
    Jessica Busalacchi
    4 days ago
    5.0
    Just dropped off a return package I needed to ship out and was probably one of the best customer service experiences! The lady working was very nice and even helped me lift my package. The whole process was quick and easy. They even provide carts to help you with larger boxes, like I had.
  • MS
    Mark Smith
    Oct 12, 2025
    5.0
    Friendly and great service, helpful and able to pick up packages that require a signature after a delivery when no one os home to sign for a package.This is a great service for us that work during the day. I have moved all shipments to FedEx as others dont offer this service
  • DM
    Doreen Moore
    Oct 12, 2025
    1.0
    Would not deliver my package. Said my address did not exist. Sent my box back.
  • FR
    Frank Renzoni
    Sep 25, 2025
    5.0
    Ive been here twice before and both timees had friendly helpful service. Today was the same. A very nice lady took my package , explained the system and was very pleasant.
  • DT
    Damarion Tatum
    Sep 10, 2025
    1.0
    This place and their delivery drivers SUCK.!!!!! September 9th i was supposed to receive my package but they said no one was present. I was sitting right on my living room couch which is directly by my door. Nobody knocked, nobody rang the doorbell and i also got the notification 2 minutes later so they wasn’t even there long. September 10th which is today the same thing happened. I’m supposed to sign for my package so don’t you think if a person needs to sign for a package the drivers should knock on the door? This is ridiculous won’t ever use fedex for anything because the drivers are lazy and don’t care.!

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Waukesha, WI offer?

FedEx Ship Center in Waukesha offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, and economy options.

What are the operating hours of the FedEx Ship Center in Waukesha?

The FedEx Ship Center is open Monday through Friday from 8:00 AM to 7:45 PM and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays.