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Visit your local Post Office™ at 411 Dodge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I recently moved back to a house I've owned since 2004. (Long story) Most people on my block have mailboxes at the street and ours was at the bottom of our front porch steps. I was planning on moving it but got a letter that said I needed to move it by a certain date. The move got delayed because the post I ordered didn't come timely. My mail was held for a day and I had gotten an email that a very important piece of mail was going to be delivered (informed delivery is great).
It thought it hadn't come because my mail was still being held. Crystal went out of her way to look for it and even ran to my house to see if it was there.
It was in my mailbox but the mail came late yesterday after I looked at 5:15pm, so I didn't know it was there.
As someone who has been a rural carrier before, I know how busy this time of year is and for her to go out of her way like that was over and above!
Please respect our mail carriers and staff. It's an incredibly stressful job and they try their best.
I cannot say how much I appreciate the work they do. Unless you have done the job it's hard to know what a big deal this was or what they go through. Please be kind!
JD
Jay Deppe
Aug 6, 2025
2.0
First attempt at phone contact met with being sent to voice-mail with the message that the mailbox was full. Immediate call back resulted in an immediate answer by a male who sounded hurried/harried, and annoyed that he had to deal with the public. I did get an answer to my late delivery that the USPS website said would arrive 2 days ago. Zero customer service courteousy present and tge only reason I'm giving a 2/5 is because I did indeed get my answer.
I'd normally attribute this to someone having an off day (it happens, right?), but this is the second interaction with this guy where the customer is treated with contempt and hostility. The last time an inquiry about a delivery was made hisreply was, "hey, were short staffed (like everywhere nowadays) so if you think you could do better then come on up and get a job,"
Why he's allowed to interact with the public yet is a mystery.
ME
matt e
Apr 21, 2018
5.0
They worked with me to track down and receive a package on time that was labeled improperly by the mailer and not them. Very helpful staff. They definitely took the extra step for the customer.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 411 Dodge St offer?
The Post Office at 411 Dodge St offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 411 Dodge St?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM; it is closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search for and reserve a PO Box online at the USPS website, then complete the setup in person with two valid IDs.
Is 24/7 access available to PO Boxes in the lobby at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it is best to check directly with this Post Office.
What is the cost of a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
How can nearby public places assist me in reaching the United States Postal Service at 411 Dodge St?
Nearby landmarks such as the Watertown Turner Hall and Red and White Dairy Cattle Associates can help direct you to the Post Office, making it easier to locate in the community.
Are there any local dining options near the United States Postal Service at 411 Dodge St for visitors before or after their visit?
Yes, visitors can enjoy nearby restaurants and bars like Gunnerz Pub & Grill, Wolfgram Sports Bar & Grill, and D & J Sports Bar and Grill for meals and refreshments.
What community services or organizations are near the United States Postal Service at 411 Dodge St that customers might be interested in?
Nearby non-profit and social service organizations include Red and White Dairy Cattle Associates and Adoration Abode, which may be of interest to community-minded visitors.