United States Postal Service

3.3
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 830 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
830 Main St, Union Grove, WI
53182, United States

Hours

Reviews

3.3
26 reviews
5 stars
12
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  • CS
    Caleb Schneider
    Aug 30, 2025
    5.0
    I go into this post office multiple times a week with my son and everyone is so friendly. 😊
  • AH
    Asch Hawthorn
    Jul 19, 2025
    1.0
    FEDERAL LAW CODE 1708 specifically addresses theft of mail, which includes forgery or UNAUTHORIZED SIGNING FOR PACKAGES, making it a punishable offense. Postal employees are NOW signing for Signature required packages, without even attempting to get a signature from the recipient. Not only are they breaking federal law code 1708 but this also makes it look like someone else forged the recipients signature, another illegal action. Felony forgery: Forging someone else's signature on a package requiring a signature typically constitutes forgery, which is generally classified as a felony in most jurisdictions. The specific charges could include: 1) Primary- even if seemingly done for convenience (like signing for a neighbor's package), it's still technically illegal since you're misrepresenting your identity on an official document. The legal system doesn't typically recognize "good intentions" as a defense for forgery. If this involves intercepting someone else's mail or packages, federal postal crimes could apply, which carry additional penalties. (Does not matter if you are a postal service worker). But good luck getting the sheriff to take a complaint report about it - the one I spoke with told me that it was on my head for not having the delivery instructions more accurate or requiring ID with signature. Typically, signature required by an adult over 21+ is good enough. But this is under the senders/shipper control as to how it is shipped - not at all like 'doordash' which the sheriff compared it with... Someone broke the law by signing for someone else's package, who lives alone in a 3 story 40 unit apartment building, but sure make it the package recipients fault!
  • SM
    Suzanne Maki
    Aug 21, 2021
    1.0
    Within a week they had messed up two deliveries. They sent a notification that both had been delivered and they were not. My husband works from home and is 8 feet away from our front door. The second time it happened again, the notification said it was delivered and this time to an individual at our address, but we were home at the time they said it was delivered. And no individual here received it. The post office is costing us money. We think they are delivering it to the wrong address with the same house number, different street and are not looking at the full address. The first time it happened they had done absolutely nothing to even try to resolve it. And that was our son's Birthday present by the way. The post office needs to inservice their mail carriers to make sure this stops happening. Others have complained about the same issues on the community page. Do something about it, please!
  • ML
    Marsey Lee
    Sep 11, 2020
    1.0
    The Post Master is VERY rude and speaks to customers in a degrading manner. Not helpful at all. Her customer service skills are nonexistent.
  • MW
    Michael Walters
    Apr 22, 2015
    5.0
    LOVE the service and workers at this location. They're always happy to see me, and never complain when I bring in arms full of packages to ship :)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.