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United States Postal Service

3.6
(32 reviews)

Business Details

N63w23565 Silver Spring Dr, Sussex, WI
53089, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at N63w23565 Silver Spring Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
N63w23565 Silver Spring Dr, Sussex, WI
53089, United States

Hours

Reviews

3.6
32 reviews
5 stars
18
4 stars
1
3 stars
3
2 stars
2
1 star
8
  • DM
    David Meyer
    Jan 20, 2026
    1.0
    I sent a poster in the proper protective tube to Maryland. The poster arrived damaged and the process to claim my $100 of insurance on the $177 poster is an absolute joke! The phone tree was 10 minutes, trying to get to an actual person. On five different occasions, I attempted to enter the complaint using the online process (By the way, that’s the only way you can file this complaint) and kept giving me an an error And eventually saying the picture was “too big”. It is my belief that the post office does this incredibly ridiculous process to get you to not file a claim Which is exactly where I am at so the post office has WON. I did get a hold of a woman named Christina, she was not helpful whatsoever. She just kept saying I had to enter it properly online or she could give me another phone number to call and of course wait another 10 or 15 minutes to get a hold of someone to get a paper form of a complaint sent to my house. The whole process is an absolute joke and it makes me understand why the post office is bleeding money every year! by the way, I did attempt to contact my local Sussex Wisconsin post office to talk to the postmaster personally. I realize this is a waste of time, but I still wanted to express my anger and after waiting three minutes and 21 seconds for someone to answer I hung up. Terrible ridiculous service by the USPS!!!!
  • LM
    Lori Meleski
    Jan 15, 2025
    2.0
    Post office is wonderful! Mail carriers sub par at best. Regularly get others mail. It's very frustrating, makes me wonder if I'm not getting my mail! 😵‍💫
  • JW
    Janine W
    Sep 22, 2024
    5.0
    Love this PO. Workers are friendly, happy, professional and efficient. I go out of my way to visit this office. I run a small business and mail seems to go through this system faster than any others in the area. Have also used their services for obtaining family passports.
  • ED
    Erika Dennis
    Nov 8, 2019
    5.0
    All of the employees I have dealt with have been so friendly and helpful!!
  • GC
    Greg C.
    Apr 11, 2018
    5.0
    I love this post office. The employees are so helpful (and friendly). They're very knowledgeable and always suggest the best option for my mailing needs. When I go, there's hardly ever a wait. Definitely above average post office service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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