Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1715 Linnerud Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
130 reviews
5 stars
55
4 stars
4
3 stars
5
2 stars
3
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Ivy and Kao.
Service Speed
Several reviews noted quick and efficient service, although some customers experienced long wait times during busy periods.
Inconsistency
There were numerous complaints about inconsistent service, including issues with package delivery, lost mail, and rude staff interactions.
Cleanliness and Environment
The post office was generally described as clean, contributing positively to the customer experience.
Communication Issues
Customers expressed frustration over difficulties in reaching the post office by phone and receiving timely updates on their mail and packages.
RK
Rhoda Kapugi
Feb 9, 2026
1.0
Called at 9:30 this morning to inquire about shipping and the telephone rang for over 23 minutes! Call was never answered!
Customer service? What a joke!
My Priority 2-3 day envelope took 9 days. The Post Office has really gone downhill!
RG
R G
Feb 4, 2026
5.0
I had a passport appointment, and it could not have gone any better! Ivy was not only super kind and friendly (all of the employees there seem kind and friendly), she was extremely knowledgeable. She turned a kind-of-complicated process into something fun and easy, and gave me some great info to help in the future!
It was quick and easy, and having someone be so personable, kind and knowledgeable during it all really makes a difference. Can't say enough good things about Ivy or this location!
LZ
Liz Zélandais
Jan 29, 2026
1.0
I took the time to write out postcards to representatives, I paid for correct postage, used correct Congressional addresses, and some postal worker in Sun Prairie couldn't be bothered to do the basic job of mailing my mail. They did the easiest thing & just sent it back to my return address label.
Now I'm stuck either going back to argue with them, driving to a different post office, or spending more money on envelopes and stamps to say the exact same thing I already said.
It's maddening. The system makes it hard enough without adding incompetent bureaucratic laziness on top of it. I did the work and it got blocked by something stupid and preventable.
AA
anir
Jan 21, 2026
5.0
I got a passport with my dad and it was amazing. They were very helpful especially Kao and Ivy.
SY
stef Yousf
Jan 20, 2026
5.0
KAO and IVY ARE the best people in this post office. The other people are okay. These 2 are very talented in dealing with people: explain procedures, needed paperwork, provide explanation and instructions while coming across as someone professionally qualified and who is assisting the people in their local community post office. The skill of being able to communicate greatly ( making customers feel comfortable ) increases customer satisfaction and ensures customers leave with a sentiment of a professional relationship and EASY transaction after taking care of the post office tasks they have. Both helped me and my child with our passports!
Keep up the good work and again congratulations to KAO & IVY for earning trust and hearts of the Sun prairie community, I appreciate you both 👏❤️🙏🏻
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1715 Linnerud Dr?
The location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos. Please complete and print your application before applying.
Do I need an appointment for passport services?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:30 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for details.
What nearby places can help me find the United States Postal Service at 1715 Linnerud Dr?
Nearby landmarks include Misty Meadow Park and Sunwood Apartments, which can help you locate the Post Office.
Where can I find automotive services near the Post Office?
Broadway Tire & Auto and O'Reilly Auto Parts are near the Post Office and provide automotive repair and parts.
Are there entertainment options near the USPS location?
Yes, Prairie Lanes offers bowling, a bar, and dining experiences close to the Post Office.
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