United States Postal Service

2.8
120 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1715 Linnerud Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1715 Linnerud Dr, Sun Prairie, WI
53590, United States

Hours

Reviews

2.8
120 reviews
5 stars
48
4 stars
4
3 stars
5
2 stars
3
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the helpfulness and friendliness of staff, others report rudeness and unprofessional behavior.

Efficiency

Many customers express frustration with slow service and long wait times, indicating a need for more staff during busy periods.

Package Handling

Numerous complaints about lost or mishandled packages, with reports of packages being delivered to the wrong address or damaged.

Knowledge and Training

Some staff members are noted for their knowledge and helpfulness, while others are criticized for a lack of training and poor customer interaction.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and others feeling frustrated and disappointed with the service.
  • JR
    Jaime L Redfern
    Nov 10, 2025
    5.0
    Explained package well, warned ne of scams and was very pleasant and knowledge
  • CK
    Cormac Kelly
    Oct 7, 2025
    5.0
    I live in Monona but outside of the post office in Monona, this location is probably another one of my favorite places to send mail, as Sun Prairie is my hometown, Monona and Sun Prairie are my go to places of mailing things across the state and all over the US.
  • HP
    Harish Patel
    Sep 19, 2025
    5.0
    Amazing experience!!
  • LH
    Laura Beach Hoover
    Sep 12, 2025
    5.0
    Excellent service and staff working there were very personable and even asked if I needed help because I was not feeling well.
  • AM
    Amanda Meyer
    Aug 28, 2025
    5.0
    Ivy was very knowledgeable, efficient and kind while assisting us with passport applications.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.