United States Postal Service

2.9
123 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1715 Linnerud Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1715 Linnerud Dr, Sun Prairie, WI
53590, United States

Hours

Reviews

2.9
123 reviews
5 stars
51
4 stars
4
3 stars
5
2 stars
3
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being helpful and friendly, others report rudeness and a lack of professionalism.

Efficiency

Many customers appreciate the fast service and efficiency of the staff, although some express frustration with slow service and long wait times.

Package Handling

There are numerous complaints regarding package handling, including lost packages, incorrect deliveries, and poor communication about delivery issues.

Staff Attitude

Several reviews highlight a negative attitude among some staff members, with reports of condescension and unhelpfulness during interactions.

Cleanliness and Environment

The post office is generally described as clean and well-maintained, contributing positively to the customer experience.
  • AS
    Arianna Sai
    6 days ago
    5.0
    The staff is polite. Everything is clean, and the service is fast.
  • JR
    Jaime L Redfern
    Nov 10, 2025
    5.0
    Explained package well, warned ne of scams and was very pleasant and knowledge
  • CK
    Cormac Kelly
    Oct 7, 2025
    5.0
    I live in Monona but outside of the post office in Monona, this location is probably another one of my favorite places to send mail, as Sun Prairie is my hometown, Monona and Sun Prairie are my go to places of mailing things across the state and all over the US.
  • HP
    Harish Patel
    Sep 19, 2025
    5.0
    Amazing experience!!
  • LH
    Laura Beach Hoover
    Sep 12, 2025
    5.0
    Excellent service and staff working there were very personable and even asked if I needed help because I was not feeling well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.