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Visit your local Post Office™ at 208 N 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Why is it that when I order something online, the shipping date is only missed when the USPS is involved. More specifically, when the River Falls branch is involved. Package shipped from Amazon arrived at River Falls at 3:59 AM the morning it was to be delivered. It is now scheduled for delivery 4 DAYS LATER. So it is expected to take 3 full days after the package got to their facility for it to find its way onto a mail truck. I will explain to my granddaughter why her birthday gift is in limbo due the incompetence of postal workers. I hope beyond hope that large companies like Amazon, Wal Mart, etc. finally end their partnerships with.the USPS and instead use carriers who give a darn about customers. I know from experience it takes one time of not shoveling around my mail box for the carrier who is neglecting this package to inform me how inconvenient it is for him to reach three inches further. Just shameful guys. Just shameful.
JC
Jonathan Chrisant
Sep 8, 2025
1.0
Staff does not understand USPS shipping rates and drastically tried to overcharge my customer and hold the package as hostage if my customer did not pay their incorrectly assessed fee. When I called USPS national line they concurred the post office was incorrect in how they categorized the package, the USPS manual also supports this.
When I requested to be contacted my the supervisor, he left me a voicemail with no callback number and basically told me the "Google" their manual.
My company ships hundreds of packages each year. This is the only time I have run into this issue despite shipping nationally. Staff here is clueless. I would avoid at all costs. I will not ship here again.
TS
Theo S.
Aug 2, 2025
1.0
“Intercepted” my mail even though nobody requested it. Then “attempted delivery” (it’s a LETTER) the following day and wouldn’t leave it because there was “no secure location” oh I don’t know try the MAILBOX like everything else you deliver!?!? I paid extra to get it shipped on time and instead I have to pick it up from them 3 days late. To add insult to injury their phone doesn’t work. How are you going to not have a phone/not answer you’re the POST OFFICE!
JS
Jessica Sander
Jul 29, 2025
1.0
Rude employee. My 16-year-old daughter brought a letter to the counter and was told to "go put that in the box. I am only accepting packages" by the woman behind the counter. I had asked my daughter to bring it to the counter because I wanted to make sure it went out with today's mail. This rudeness made her feel like she had done something wrong. What happened to kindness and friendly customer service?
CG
C G
Jun 28, 2025
5.0
Always prompt and efficient service here in River Falls! Thank you for being open on Saturdays, too :)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 208 N 2nd St?
The location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, the location accepts first-time passport applications and most can take your passport photo. Complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Yes, you typically need to schedule an appointment using the online scheduler. Some locations offer limited walk-in hours for passports.
What are the operating hours of this Postal Service location?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 9:30 AM to 11:30 AM; Sunday: Closed.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Bring two valid IDs if applying in person. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific hours.
Where can I find mental health counseling services near this Post Office?
Nearby, you can visit Coriander Living Collective or Adulteen Counseling, both offering counseling and mental health services.
Are there any nearby fitness and wellness centers close to the Post Office?
Yes, Metro Health and Fitness Studio offers health, naturopathic, and beauty services within a short distance of the Post Office.
If I need orthodontic or dental services near the Post Office, where can I go?
Carpenter Orthodontics and River Smiles Dental are nearby providers offering dental and orthodontic care.
How can I get more information or schedule services like passport appointments at this location?
Use the online reservation system available at https://tools.usps.com/rcas.htm to schedule appointments and find more information.