United States Postal Service

3.3
29 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 104 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
104 E Main St, Port Washington, WI
53074, United States

Hours

Reviews

3.3
29 reviews
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  • HM
    Heather M
    Mar 31, 2023
    1.0
    I had a very bad experience today. The older gentleman at the desk was super rude. I had a package delivered from the mail. I needed to return it to the company it came from. First he treated me like a child because the large sticker on the box should be off he tells me. I came in for him to assist me on how to send the box back. Then he got pleasant with another customer waiting next to me because she mentioned she used to work postal. He then tries selling me priority for $28. I said not needed. Hands me a sticker and says fill this out. I allow 2 customers ahead of me to not hold them up. I give him the sticker and he says you did not want priority. I said you told me to fill this sticker out. I said I will take this to Fedex. I come to them for help and got grief and an attitude for my one tiny package that was ruining his day.
  • JP
    Jerin Parker
    Oct 19, 2020
    5.0
    I talked to a woman named Cindy I believe over the phone two times now the first time she was able to get the truck driver to turn around and actually deliver my package because they put a slip for pick up in my mailbox. The second time today I called her to figure out where the mail was because it was running late and she kindly explained that the delivery has not taken the route in a while but she made sure that they would beep when they were here or bring my package directly up to the door. Thank you for all your help!
  • MT
    Michael Buikus (Taly)
    Feb 8, 2020
    5.0
    Staff was respectful and helpful. I had a very different experience than these other customers.
  • KK
    Kayla Kulczyski
    Oct 3, 2017
    1.0
    One clerk is incredibly rude and nasty. I brought in packages to be mailed.. she continued to give me stamps and tracking stickers but not take the packages... Could've saved the stamps and just printed the shipping tickets and taken my packages??
  • NP
    nefarious power
    Jul 11, 2017
    5.0
    There is just ONE mail clerk at the office that tends to act a bit emotionally imbalanced. Make sure you have signed your credit card or pay wth cash if you haven't. If you don't have the card signed, this female postal employee acts belligerent and threatens to call 911 and try to have Police dispatched. Obviously this individual doesn't understand that you don't act that way when you are working in customer service. It's much easier to just ask for an alternate payment method. This postal employee should be fired.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.