Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4225 101st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
127 reviews
5 stars
36
4 stars
5
3 stars
4
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Mail Delivery Issues
Numerous customers reported lost or misdelivered mail, with packages often marked as delivered but not received.
Customer Service
Many reviews highlighted rude and unhelpful staff, with complaints about poor customer service and lack of assistance.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, often being placed on hold for extended periods.
Inconsistent Service
While some customers had positive experiences with friendly staff, many others reported dissatisfaction with service quality, especially during busy times.
Operational Problems
Issues with package handling, delivery times, and staff efficiency were frequently mentioned, indicating a need for better management and staffing.
- TMThomas McGeheeNov 3, 20251.0More lost mail....
- HOHaley OscarOct 7, 20251.0Constantly loses my mail, refuses to assist me.
- BLBook LoverSep 5, 20251.0This is the worst post office EVER. If you need to talk to someone at this location, good luck! They never answer their phone!!! Poor way to do business!!! I had a package that was supposed to be for some Christmas gifts. They marked it as rejected at 730 AM!!! WHO GETS MAIL DELIVERED AT THAT TIME OF DAY?? The package would have fit in the mailbox so I'm not sure what the issue is!!! We never had a knock on our door at 730 AM if they were trying to hand it to us anyway!! Makes absolutely no sense!!!!! Try to call to find out more info and can't get anything resolved!! THEY DON'T ANSWER THEIR PHONE!!! UGH
- AGAmanda GransdenJun 11, 20255.0This review is specifically for passport applications. It was a very smooth experience. We prepped everything for 3 kids to get their first passports. We brought it in, they took the pictures, put the applications in order and sent them off. Both ladies that helped were very nice and answered all of our questions.
- MCMike CooperSep 1, 20175.0I've been going there at least three times a week since 2009. I understand the complaints of many of the people giving reviews here, but I also have gotten to know the people working the counters over the years, and the problems are not because of them. They have an extremely heavy workload because they are understaffed. Beth and Grace and Jeff work very hard. They are also very kind and helpful. I respect the workers there a lot. It is not an easy job, and unreasonable and angry customers don't help. When I go there, I expect to have to wait a little. Sometimes I will be served immediately, but other times, there is a huge wave of customers. When that happens, they open another window, if they are able. Sometimes the equipment breaks or malfunctions, and they can't open another window. Often someone is out sick, and they can't get a replacement. There are problems, but the workers you see at the counters are not at fault, so I hope people will read this and go easy on them. They are doing their best.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4225 101st St, Pleasant Prairie?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices with passport services have set hours and require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 4225 101st St?
Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online by searching availability at https://www.usps.com/manage/po-boxes.htm then complete your setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, hours may vary so check with this Post Office for exact access times.
Where is the nearest bank if I need financial services near this Post Office?
The Chase bank, offering ATM and financial services, is located nearby and convenient for your banking needs before or after visiting the Post Office.
Are there recreational activities near the Pleasant Prairie Post Office?
Yes, the Southport Gun Club and Santosha Yoga studio are nearby for shooting range activities and yoga or fitness sessions, respectively, which you can enjoy surrounding your visit.
Can I find childcare services near the United States Postal Service at 4225 101st St?
Tuesday's Child Family Child Care is nearby, providing educational and childcare services convenient for families in the area.
Are there any restaurants or bars near the Post Office at Pleasant Prairie?
Yes, Gordy's pub and Shelby Campbell’s Eatery & Bar are nearby, great options to grab a meal or drink after your postal errands.