Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4225 101st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or condescending.
Mail Delivery Issues
Numerous complaints about lost mail, misdelivered packages, and poor delivery service were noted, causing frustration among customers.
Positive Experiences
Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions despite the overall negative feedback.
Accessibility and Communication
Customers expressed frustration over the inability to reach staff by phone and the lack of responsiveness to inquiries.
MR
Michael Risselada
Dec 30, 2025
1.0
My family learned the hard way today that this branch does not honor passport appointments scheduled online. The staff dismissed the email confirmation we had in hand for the appointment. They also refused to let us talk to the manager. They were especially non-helpful and rude, at one time using a hand jester to shoo me, my wife and children away. It's not acceptable.
OF
Outdoor Adventures With Fayde
Dec 26, 2025
5.0
It's a fairly busy post office, yet all the ladies ,that usually help out all the customers, do so in a very timely manner and are very friendly. I like traveling a few extra miles to go to this location for my postal needs.
RL
Ron Lesjak
Dec 15, 2025
5.0
Took care of everything I wanted mailed within 20 minutes.
AK
Adam Kavalauskas
Dec 9, 2025
5.0
Both the usual ladies that work the counter are great. They put up with a lot, and they handle things quite professionally. We have never had any type of issues or problems shipping from this Post Office.
We also had our family passports done here. We were in and out fairly quickly, and received the passports in 15 days.
Nothing but pleasant experiences at this Post Office.
YB
YVES BOOKER
Dec 6, 2025
5.0
This is last post office this side of the WI and IL border. Not very busy during the day time. There is plenty of parking. This post office is located south country side of beautiful Pleasant Prairie. Be mindful of your time during the holiday season due to high volumes of remote customers skipping Kenosha to beat the wait time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4225 101st St, Pleasant Prairie?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other mailing and shipping services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also offer passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices with passport services have set hours and require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 4225 101st St?
Monday through Friday from 9:00 AM to 5:30 PM and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online by searching availability at https://www.usps.com/manage/po-boxes.htm then complete your setup in person at the Post Office with two valid IDs.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby; however, hours may vary so check with this Post Office for exact access times.
Where is the nearest bank if I need financial services near this Post Office?
The Chase bank, offering ATM and financial services, is located nearby and convenient for your banking needs before or after visiting the Post Office.
Are there recreational activities near the Pleasant Prairie Post Office?
Yes, the Southport Gun Club and Santosha Yoga studio are nearby for shooting range activities and yoga or fitness sessions, respectively, which you can enjoy surrounding your visit.
Can I find childcare services near the United States Postal Service at 4225 101st St?
Tuesday's Child Family Child Care is nearby, providing educational and childcare services convenient for families in the area.
Are there any restaurants or bars near the Post Office at Pleasant Prairie?
Yes, Gordy's pub and Shelby Campbell’s Eatery & Bar are nearby, great options to grab a meal or drink after your postal errands.