Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5653 in Pewaukee offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Grandview Blvd & Silvernail Rd. In The Metro Market Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
126 reviews
5 stars
80
4 stars
3
3 stars
6
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Ryan and Mandy providing exceptional service.
Inconsistency
Some customers reported issues with service consistency, particularly regarding Amazon returns and the handling of packages, leading to frustration.
Store Environment
The store has received positive feedback for being clean and well-organized under new ownership, although some customers noted previous negative experiences.
Efficiency
Customers frequently highlighted the quick service and efficiency of the staff, even during busy times.
Negative Experiences
A number of reviews mentioned rude or unprofessional behavior from certain employees, impacting overall customer satisfaction.
- JMJoKaria McClernanNov 10, 20251.0There is ALWAYS an issue when I come here!! I wish I can delete this location from my phone. Would rather go ANYWHERE else.
- CBChristine BarsamianAug 20, 20255.0Nice professional people! Very helpful!
- DWDiane WentzelAug 17, 20255.0I was carrying a large awkward to hold box to bring into the store and when I looked up, an employee was already holding the door open for me. What fabulous service and courtesy! They also handled my transaction quickly and efficiently! Thank you so much!
- TCTerry CarpenterAug 6, 20251.0This has happened 3 times in past few weeks. The scanner machine is still broken but their phone system doesn't allow me to call and speak to a live person. There is massive construction and it would have been nice to find out over phone vs making the trip.
- JPJeff PanosianJul 10, 20255.0Excellent Service at The UPS Store - Silvernail Road, Waukesha! I recently visited The UPS Store in Waukesha for an Amazon return. I mistakenly had a Whole Foods QR code on my phone instead of the correct UPS one. Darren, an employee there, was incredibly helpful. He very quickly and patiently guided me through the process of switching to the right QR code. I truly can't say enough good things about Darren's assistance. Thank you very much for the outstanding help!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the hours of operation for The UPS Store #5653 in Pewaukee?
The UPS Store #5653 is open Monday through Friday from 8:00 AM to 6:30 PM, and on Saturdays and Sundays from 10:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store #5653 open on Sundays?
Yes, The UPS Store #5653 is open on Sundays from 10:00 AM to 4:00 PM.
What services does The UPS Store #5653 offer?
The UPS Store #5653 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5653 located in Pewaukee?
It is located at 2108A Silvernail Rd, at the corner of Grandview Blvd & Silvernail Rd inside the Metro Market Shopping Center in Pewaukee, WI 53072.
What payment options are accepted at The UPS Store #5653?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get shipping supplies and moving boxes at The UPS Store #5653?
Yes, The UPS Store #5653 sells office products, mailing supplies, moving boxes, and stamps & postage.
Does The UPS Store #5653 offer document shredding services?
Yes, document shredding is one of the professional services offered at The UPS Store #5653.
What nearby restaurants can I visit near The UPS Store #5653?
You can visit The Spanish Traveler, a Mexican and Latin American restaurant, and Osaka Ramen Hibachi, a Japanese and Asian restaurant, both nearby in the same area as The UPS Store.
Are there any financial services near The UPS Store #5653 for customer convenience?
Yes, H&R Block and Marine Credit Union offer financial services nearby, which may be convenient for customers combining errands.
What entertainment or leisure options are near The UPS Store #5653?
Tap In Golf Sims and Sports Bar Waukesha is a nearby sports bar and restaurant where customers can enjoy leisure activities before or after visiting The UPS Store.