United States Postal Service

2.5
34 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 119 N Cascade St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
119 N Cascade St, Osceola, WI
54020, United States

Hours

Reviews

2.5
34 reviews
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18
  • RR
    Ricky
    Sep 3, 2025
    1.0
    Just have to say I called 8 times throughout today to try and get ahold of someone to talk to him about my packages. And nobody answered the phone any of the times absolutely horrible.Customer service worst post stuff is should definitely fire a few people
  • EC
    Erin Carlson
    Aug 10, 2025
    4.0
    I don't normally come here often, but I'm satisfied with my experience here.
  • ST
    Sally Tetrault
    Apr 8, 2024
    3.0
    My mailbox is often left open, or partially open. This has happened multiple times. My mailbox closes nice, and stays closed IF the carrier will shut it completely. I have had a lot of wet mail on rainy, and snowy days. The usps online menu does not give me an option to leave this message.
  • PB
    Pam Britt
    May 30, 2023
    2.0
    A package that I was expecting shows it was delivered-left by the front door or porch. Well, I don't know who's front door or porch it was left by, but it wasn't mine! This keeps happening. The other packages expected arrived. I don't get it. They really need to look at their customer service.
  • JJ
    Jenny
    Oct 24, 2019
    5.0
    Adorable old school style post office! They served my Grandma for years. I came here for years to her PO box with her. They were always so polite and helpful. They even addressed her by name. I loved the service we received for her. And I'm all the way from Madison!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.