United States Postal Service

3.1
52 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 38 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 S Main St, Oconomowoc, WI
53066, United States

Hours

Reviews

3.1
52 reviews
5 stars
24
4 stars
2
3 stars
3
2 stars
1
1 star
22
  • MA
    Miranda A
    Oct 27, 2025
    1.0
    The staff at this post office are incredibly rude and unprofessional! I came in to find out why I'm still not receiving mail at my new address and instead of being helped I was instead humiliated by their supervisor after he yelled at me and said "it must be attitude day" in front of several other people! These people here are very miserable and I truly pray that they find peace and stop treating other people so poorly!
  • NM
    Nicole Mariani
    Dec 20, 2024
    1.0
    12/20/24 5:30pm Thankfully someone brought my package to my door. It was laying outside on top of all the mailboxes — AGAIN. This is happening way too often when I have specific directions with delivery to be at the front door. If you don’t deliver and follow delivery instructions, then don’t process the order and agree to deliver it to my front door. Glucose tablets are frozen. Thankfully it wasn’t the migraine nasal spray or my contacts. I have to go through the process of making multiple phone calls, sending emails and then being informed to return my damage products and to wait for a new one. What is the point when it is going to sit outside? This is unacceptable. The lack of care and respect for items that individuals pay a lot of money for (even on disability) is disheartening.
  • CX
    Charles Xavier
    Jul 25, 2024
    3.0
    Spotty service there in person. But my mailman is so nice and helpful!
  • FE
    Frenetic Eclectic
    Nov 29, 2021
    1.0
    Ordered an item from a reputable website. Nothing crazy. The item has been sitting at the Oconomowoc location for 2 weeks, no delivery. After stopping in 3 times I was told I was scammed. Yes, by USPS. Since then, I ordered the exact same item from the exact same website but had it shipped by UPS. DELIVERED NO PROBLEM. Wish I could put negative stars. Don't ship USPS. Easy.
  • BK
    Brittney Krahn
    Jul 14, 2017
    1.0
    Where's my mail!!??? Why doesn't anyone ever answer the phone!!??

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.