Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 200 E Centennial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays in package deliveries, often taking days or weeks longer than expected.
Lost Packages
Many reviews mentioned packages going missing or being rerouted to incorrect locations, leading to frustration and dissatisfaction.
Staff Performance
While some customers praised individual staff members for their friendliness, many others criticized the overall management and efficiency of the facility.
Customer Service Issues
Several customers experienced poor customer service, including unhelpful responses when inquiring about delayed or lost packages.
Operational Inefficiency
The facility was described as understaffed and poorly managed, contributing to the ongoing issues with package handling and delivery.
HM
Helen Medinger
3 days ago
1.0
Been 11days since our meds shipped and been sitting in Oak Creek, Wi for the last 8 days. Still not here. Ridiculous. If I could give them a Zero I would.
ML
Mariah Lindaas
Nov 12, 2025
1.0
Packages keep going back and forth from this location and Madison WI-it needs to go to NEW YORK....It has been over 14 days and is now just sitting here. The lady that answered the phone was very kind yes-but said they needed to reconfigure the bar code? Like how is this even a thing? I am not sure what the issue is but if there is anyway I can keep my packages from going here I am going to try.
JB
Jonathan Bast
Oct 28, 2025
1.0
I really resist giving bad reviews, but this facility needs some support and funding. Packages will sit in the warehouse or get rerouted before returning back to the facility again.
Update: It has now taken fewer days for my package to travel the Atlantic than traveling from Oak Creek to my house.
SY
Samantha Young
Oct 22, 2025
1.0
It's a shame that all area mail goes through this location. It's so hard to run a business in the area if you rely on USPS because the Oak Creek hub causes insane delays. Over half the mail delivered to USPS Oak Creek on 10/14 has yet to be delivered to LOCAL recipients as of 10/22. The only way to ensure a package going from Oak Creek to Franklin within 4 business days is to pay Priority prices. So we're stuck eating the cost of inflated postage to make sure our clients get their payroll timely. This location has been the bane of the greater Milwaukee area's existence. When will it be deal with?
TB
Tara Blank
Oct 21, 2025
1.0
The Oak Creek facility should just close. There is no use for it. They can't keep up with packages, and it's clear that people are irate about their packages sitting in this facility for weeks. I ordered something from out of country on September 10th, and it arrived in Oak Creek on September 20th. It's now October 21st and it's STILL sitting in Oak Creek! If you can't get enough help, CLOSE! This has been going on long enough!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Oak Creek?
It is located at 200 E Centennial Dr, Oak Creek, WI 53154.
What services are available at the United States Postal Service on 200 E Centennial Dr?
Services include mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
What are the opening hours for this USPS location?
Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:30 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location and do I need an appointment?
Yes, first-time passport applications are accepted. Most locations require an appointment scheduled online, but limited walk-in hours may be available.
Does this USPS location take passport photos and what is the cost?
Passport photos are available by appointment, and the fee for a passport photo is $15.
Can I rent a PO Box at this location and can it be done online?
Yes, you can search, reserve, and start the application for a PO Box online, then complete the setup in person at the Post Office.
Are PO Boxes accessible after regular hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local Post Office for exact times.
What nearby post office options are available around the 200 E Centennial Dr USPS location?
Nearby post office options include another United States Postal Service, US Post Office, and USPS Collection Point, which can provide alternative shipping and mailing services nearby.
Are there any nearby dining options near the USPS at 200 E Centennial Dr?
Yes, nearby dining options include Dairy Queen, SNOWFOX, and Papa Murphy's pizza restaurant for meals or snacks before or after your visit.
What local services exist near the USPS location that might be helpful for customers?
Nearby services include KeyMe Locksmiths for lock needs, uBreakiFix for electronics repair, and Vision Mart for eyewear and optometry services.