United States Postal Service

1.8
430 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 E Centennial Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 E Centennial Dr, Oak Creek, WI
53154, United States

Hours

Reviews

1.8
430 reviews
5 stars
70
4 stars
9
3 stars
9
2 stars
8
1 star
334

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some customers praised the friendly and helpful staff, particularly highlighting individual employees like Nathaniel.

Delivery Delays

Numerous reviews indicated significant delays in package processing and delivery, with many packages sitting for days or weeks at the Oak Creek facility.

Management Issues

Many customers expressed frustration with the management and operational inefficiencies at the Oak Creek location, suggesting it may need an overhaul or closure.

Lost Packages

Several reviews reported lost packages or packages being misrouted, contributing to a negative perception of the facility's reliability.
  • LL
    Lisa Lacy
    3 days ago
    1.0
    Americans must be so entitled to expect their purchases to be delivered in a timely manner. So what if it takes weeks.
  • DP
    D P
    4 days ago
    1.0
    Put a package in the drop box 5 days ago and it STILL HAS NOT BEEN SCANNED IN!!
  • RK
    Ryan Kost
    Dec 15, 2025
    5.0
    Great location! I’m an eBay seller and this is my favorite location to drop packages off by far. Other USPS locations in the area are frustratingly small and I have to wait in line to drop off my packages since I pre print my labels. Here I can just walk over to the designated drop off area and I’m in and out in 2 minutes.
  • KK
    Kayla K
    Dec 15, 2025
    5.0
    I personally LOVE this location. I’m an eBay seller so I’m here A LOT. I’ve probably shipped 600-700 things thru this location to date. There is a large section for package drop off if you pre-print labels. The lobby is open 24hrs so if you have small packages or mail you can place them in the drop boxes. I’ve had ONE issue that I can recall when a package got lost and I was reimbursed for it. That’s an incredible success rate to me!
  • KK
    Kat Kretschmer
    Dec 13, 2025
    5.0
    Folks... the Oak Creek Post Office is NOT the Oak Creek distribution center. That's up on College Ave. Please stop writing horrible reviews for this Post Office when you're really upset with the Distribution center. The local post office is a great location with helpful, friendly, efficient staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.