Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.3
3 reviews
5 stars
1
4 stars0
3 stars0
2 stars0
1 star
2
- CCCaleb ChmielewskiJun 9, 20231.0Absolute terrible customer service. Give me a date that I can expect scheduling never receive any communication. Call again get update I should hear by the end of the day at the latest. No information received. Call again the next day said I should hear in the next couple of hours. Receive nothing so call one last time at the end of the day and get told it could take up to 72 hours to have someone reach out. Now we are at the weekend and I’m supposed to plan to have someone home but nobody could give me a straight answer. I’m at the point of wanting a refund and just doing it myself. Very inconvenient, poor service, and lack of care for customers. If this let me leave 0 stars I would.
- GVGeralyn Vaval-KwartengMar 17, 20231.0Delivery driver Mike need to take a course on customer service. Also make sure you have pens, you can’t ask someone to sign a form with no pen and get mad because I don’t have a pen on me, to sign a form that you brought to me .
- NCNick CrawleyOct 30, 20185.0Great company to work with!
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in the Milwaukee area?
AIT Worldwide Logistics is located at 9819 S. 13th Street, Oak Creek, WI 53154, US.
What are the operating hours of AIT Worldwide Logistics?
AIT Worldwide Logistics operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT is a global freight forwarding company experienced with shipments worldwide and offers customs clearance support with an in-house licensed customs brokerage team.
Can customers drop off return items directly at AIT's facility?
No, AIT facilities are not consumer parcel drop-off locations. Customers should contact their seller or shipper to arrange returns.
What types of cargo can AIT Worldwide Logistics handle?
AIT ships various cargo types including temperature-controlled items, oversized freight, hazardous materials like batteries and chemicals. Contact their office for a list of prohibited items.
Is AIT Worldwide Logistics certified as a freight forwarder?
Yes, AIT holds multiple certifications including authorized economic operator status and good distribution practices certification across their global locations.
Are AIT Worldwide Logistics' facilities accessible for individuals with disabilities?
Yes, the facilities have wheelchair accessible entrances and parking.
Which nearby gas stations can customers of AIT Worldwide Logistics use?
Customers can find nearby gas stations like Kwik Trip, Tredroc Tire Service, Flying J Travel Plaza, and CAT Scale for refueling and convenience needs.
What nearby food options are available close to AIT Worldwide Logistics?
Near AIT, customers can visit fast food restaurants such as Wendy's and McDonald's for quick meal options.
Are there any convenient nearby transportation or truck service providers for AIT Worldwide Logistics customers?
Yes, Ryder System, Inc., Wisconsin Trucks, Roehl Transport, and Ryder Used Truck Sales are nearby providers offering truck rentals, sales, and freight services.